Business Development Executive (BDE)

JOB DESCRIPTION

• Identify and explore new business opportunities across various industries and market segments

• Generate, qualify, and manage leads through multiple channels such as calls, references, and digital platforms

• Initiate and handle client communication to understand business requirements and pain points

• Present and explain company products and services in a clear and persuasive manner

• Assist clients with services such as tender information, tender participation, GeM portal registration, and documentation support

• Maintain regular follow-ups with prospects to move leads through the sales pipeline

• Convert potential leads into clients through effective communication and negotiation skills

• Coordinate with internal teams to ensure timely and accurate service delivery

• Build and maintain long-term relationships with clients to encourage repeat business

• Track daily activities, client interactions, and sales performance data

• Contribute to achieving individual and team sales targets

• Stay updated with market trends, tender opportunities, and competitor activities

ROLES & RESPONSIBILITIES

    Meet weekly/monthly sales targets by developing effective marketing strategies

• Communicate with clients, understand their needs, and explain products/services such as Tender Information, Tender Bidding, GeM portal services, and Certification services

• Aim to increase revenue through outbound and inbound calls

• Actively generate leads and engage with potential and existing customers to promote products or services

• Convert leads into customers through telephonic conversations

• Demonstrate the ability to convince customers to purchase products or services

• Maintain accurate records of customer interactions, sales activities, and performance data

• Build and maintain strong relationships with customers to ensure repeat business and loyalty

• Follow the sales script and strategy while also improvising when needed within the telesales role

• Coordinate with concerned departments to resolve customer queries and complaints

REQUIREMENTS

• Bachelor’s degree in Business Administration, Marketing, or related field

• Minimum 1+ years of experience in sales, telesales, or tender-related work

• Strong communication and negotiation skills

• Ability to handle pressure and meet targets

• Basic knowledge of MS Office and CRM tools