Ray and Roots Ventures LLP

Customer Care Executive

Ray and Roots Ventures LLP
Chharodi, Ahmedabad Region
₹15,000 - ₹50,000 monthly*

Fixed

₹15,000 - ₹25,000

Average Incentives*

₹25,000

Earning Potential

₹50,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

17 applicants

17 applicants

Job Description

Chat Support Executive – Non-Voice ProcessJob Title: Chat Support Executive


Process: USA Non-Voice Process

Job Type: Full-Time

Work Schedule: 24/7 Rotational Shifts


About the RoleWe are looking for Chat Support Executives to join our USA non-voice process. The role involves communicating with customers through chat and written communication only.


This is a 100% non-voice role — there will be no calling involved.


Shift TimingsOur operations run 24/7, with the following shifts:


  • Morning: 6:00 AM – 2:00 PM
  • Afternoon: 2:00 PM – 10:00 PM
  • Night: 10:00 PM – 6:00 AM


Candidates must be flexible and comfortable working in rotational shifts, including night shifts.


  • Key ResponsibilitiesHandle customer queries through live chat.
  • Provide accurate and professional responses.
  • Understand customer requirements and resolve basic issues through chat.
  • Maintain a high standard of written communication.
  • Escalate complex issues to the appropriate team when required.
  • Maintain response speed and accuracy while handling multiple chats.
  • RequirementsGood written English and communication skills.
  • Good typing speed with accuracy.
  • Ability to communicate professionally through chat.
  • Basic computer knowledge.
  • Ability to multitask and handle multiple conversations.
  • Willingness to work rotational shifts.
  • Previous chat/customer support experience is an advantage, but freshers with good communication and typing skills may also apply.


What We’re Looking ForWe’re looking for someone who is quick, reliable, attentive, and comfortable with written communication.


If you have good typing skills and enjoy helping customers through chat, we’d like to hear from you.


Apply now to join our team.

Job role

Work location
Work locationKrishna Beacon Chharodi, Ahmedabad Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsChat support, International BPO, Non-Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameRay and Roots Ventures LLP
Address
AddressKrishna Beacon Chharodi, Ahmedabad Region
Job posted by Ray and Roots Ventures LLP

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You can expect a minimum salary of 15,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 24 Sept 2026. For more details, download apna app and find Night Shift jobs in Ahmedabad . Through apna, you can find jobs in 64 cities across India. Join NOW!