E-Commerce Executive

WE ARE HIRING

E-Commerce & Digital Operations Executive

Company: Ferry Chem India Pvt. Ltd. / Ferry Chem Group

Location: Ahmedabad, Gujarat

Department: E-Commerce, Digital Marketing & Business Operations

Experience Required: 2–4 Years (Relevant Experience Preferred)

Employment Type: Full-Time / Medical Leave Replacement (As per Company Requirement)

Salary: Based on Experience, Skills & Interview

About the Company

Ferry Chem Group is engaged in the manufacturing, trading and supply of industrial chemicals, serving customers across domestic and international markets.

We are looking for a smart, tech-savvy, self-motivated and resourceful E-Commerce & Digital Operations Executive who can independently manage Amazon operations, digital marketing, professional email correspondence, online registrations and various administrative and business-related digital activities.

The ideal candidate should be comfortable using modern technology, AI tools and online platforms to complete tasks efficiently with minimal supervision.

Key Roles & Responsibilities

1. Amazon & E-Commerce Management

• Independently manage Amazon Seller Central accounts.
• Create, update and optimize product listings, descriptions, keywords and images.
• Handle product pricing, inventory updates and order management.
• Manage Amazon FBA and FBM operations.
• Monitor account health, customer queries, returns and seller performance.
• Coordinate shipments, logistics and marketplace documentation.
• Assist with Amazon advertising, promotions and sales optimization.
• Resolve account-related issues through Amazon Seller Support.

2. Digital Marketing & Online Presence

• Manage company websites and digital marketing activities.
• Handle basic SEO, product promotion and online lead generation.
• Assist with Google Ads, Amazon Ads and social media marketing.
• Create promotional content, product presentations and marketing materials.
• Coordinate online campaigns to improve brand visibility and sales.
• Research new digital platforms and online business opportunities.

3. Email Correspondence & Business Communication

• Draft and manage professional business emails.
• Independently handle customer, supplier and service-provider correspondence.
• Follow up on inquiries, quotations, registrations and pending documentation.
• Maintain organized email records and track important communications.
• Coordinate with domestic and international business associates.

4. Online Registrations & Documentation

• Independently complete various company registrations and online applications.
• Handle vendor registrations, supplier onboarding and customer portals.
• Manage registration processes on government, corporate and B2B websites.
• Prepare and upload required documents accurately.
• Track application status, renewals and pending requirements.
• Research registration procedures and complete tasks with minimal guidance.
• Coordinate with relevant departments or external professionals where approvals or specialized compliance support are required.

5. AI Tools & Technology

• Must have practical knowledge of AI tools such as ChatGPT, Gemini, Microsoft Copilot or similar platforms.
• Use AI effectively for business research, email drafting, content creation and routine task automation.
• Utilize AI tools for product descriptions, marketing strategies, data analysis and presentations.
• Explore new digital tools to improve productivity and operational efficiency.
• Verify AI-generated information before using it for important business or compliance work.
• Maintain confidentiality while handling company information through digital tools.

6. General Business & Administrative Operations

• Manage assigned tasks independently from start to completion.
• Conduct online research for suppliers, customers, products and business opportunities.
• Prepare reports, Excel sheets, presentations and business documents.
• Maintain records and organize digital documentation.
• Coordinate with internal teams and external agencies.
• Identify operational issues and proactively find solutions.
• Handle multiple responsibilities while meeting deadlines.
• Required Skills & Qualifications
• Graduate in B.Com, BBA, BCA, MBA, Marketing, IT or any relevant discipline.
• Minimum 2 years of relevant experience preferred.
• Practical experience with Amazon Seller Central is highly preferred.
• Good knowledge of digital marketing and online business platforms.
• Strong written and verbal English communication skills.
• Excellent professional email drafting and correspondence skills.
• Proficiency in MS Excel, Word, PowerPoint and Google Workspace.
• Experience with online registration portals and documentation.
• Practical experience using AI tools for day-to-day professional work.
• Strong internet research and problem-solving skills.
• Ability to work independently with minimal supervision.
• Ideal Candidate Profile

We are specifically looking for someone who is:

✅ Independent: Can understand a task, research the process and complete it without constant follow-up.

✅ Tech-Savvy: Comfortable with websites, applications, online portals and new digital technologies.

✅ AI-Proficient: Knows how to use AI tools productively rather than relying entirely on manual work.

✅ Quick Learner: Can understand new processes and platforms without extensive training.

✅ Responsible: Takes ownership of assigned responsibilities and follows tasks through to completion.

✅ Organized: Maintains proper documentation, records and timely follow-ups.

✅ Proactive: Identifies problems and proposes solutions instead of waiting for instructions.

✅ Multitasker: Can efficiently manage Amazon, marketing, correspondence and registrations simultaneously.

Preferred Experience

Candidates with experience in any of the following will have an added advantage:

Amazon Seller Central (India / USA)

Amazon FBA / FBM operations

E-commerce product listing and optimization

Digital marketing and SEO

Corporate vendor registration portals

Online documentation and application processes

AI-powered business operations

B2B business communication

Import-export or industrial trading companies

What We Expect

We are not looking for someone who only follows instructions. We are looking for a resourceful professional who can take ownership, research independently, learn new processes and complete assigned work efficiently.

The candidate should have a solution-oriented approach and confidently manage multiple online and business operations.

How to Apply

Interested candidates may share their updated resume along with details of their relevant experience.

Company: Ferry Chem Group

Job Location: Ahmedabad, Gujarat

Position: E-Commerce & Digital Operations Executive