Back Office Executive

Job Summary -

We are looking for a proactive and detail-oriented Relationship Manager (Back Office) to strengthen our client relationships and support our business development activities. This is a office-based role with no field work. The ideal candidate should have experience in lead generation, client relationship management, proposal preparation, and business coordination. 

Key Responsibilities

• Research and identify potential brands, corporate clients, franchise operators, and business prospects.

• Generate new business leads through online research, business directories, LinkedIn, referrals, and other professional platforms.

• Build and maintain strong relationships with existing clients through regular communication and follow-ups. • Understand client requirements and coordinate with the internal leasing and business development teams.

• Prepare and share company profiles, presentations, business proposals, and other marketing materials.

• Schedule meetings & visit between clients and the Aesthetic Arc team.

• Maintain accurate records of client interactions, follow-ups, and lead status in the CRM system. • Follow up on pending requirements and ensure timely responses to client queries.

• Prepare daily, weekly, and monthly MIS reports related to leads and client activities.

• Coordinate with internal departments to ensure smooth communication and efficient client servicing.

• Support management in business development initiatives and strategic client engagement.

Required Skills

• Minimum 2 years of experience in Relationship Management, Lead Generation, Business Development Support, or Client Coordination.

• Excellent verbal and written communication skills.

• Strong relationship-building and follow-up skills.

• Good knowledge of MS Excel, Word, PowerPoint, and CRM software.

• Strong internet research and data management abilities.

• Ability to prepare professional business proposals and presentations.

• Well-organized, self-motivated, and able to manage multiple priorities.