Business Development Executive (BDE)

Bank Branch Relationship Management ● Build and maintain strong working relationships with the assigned bank branches and branch staff. ● Regularly visit assigned branches and coordinate with bank officials to identify potential Current Account customers. ● Work closely with branch teams to understand customer profiles and identify merchants who may benefit from mSwipe POS solutions. ● Ensure regular communication and coordination with bank personnel to generate qualified leads. ● Act as the primary mSwipe point of contact for assigned bank branches. Customer Engagement & Product Pitching ● Engage with customers who are opening Current Accounts and existing Current Account holders referred by the bank. ● Identify eligible merchants and understand their business and payment acceptance requirements. ● Pitch mSwipe POS solutions by explaining their features, benefits, pricing, and suitability for the customer's business. ● Address customer queries and provide accurate information about the product and onboarding process. ● Convert eligible Current Account customers into mSwipe POS users. Sales & Order Generation ● Generate leads and drive orders for mSwipe POS solutions through assigned bank branches. ● Assist customers in completing the required onboarding and order process. ● Collect the applicable payment from the customer as per the defined process. ● Ensure all required customer details, documentation, and order information are accurately captured. ● Follow up with customers and bank officials to support successful order closure. Device Deployment & Customer Coordination ● Coordinate with the relevant mSwipe teams for device installation or deployment. ● Keep customers informed about the next steps and expected deployment timelines. ● Address basic customer queries during the onboarding and deployment process. ● Coordinate with internal teams to resolve product, operational, or deployment-related issues. ● Support the customer until the POS device is successfully delivered and activated. Reporting & Compliance ● Maintain daily records of branch visits, bank interactions, customer leads, pitches, orders, and conversions. ● Update all required information in the designated system or MIS. ● Share regular performance updates with the reporting manager. ● Ensure adherence to mSwipe, bank, and regulatory processes and compliance requirements. ● Maintain accurate records of customer interactions, documentation, payments, and order status.