Customer Care Executive

Job Description:

We are looking for a responsible and organized Back Office & Admin Executive to handle day-to-day administrative and back-office operations. The candidate will be responsible for maintaining records, coordinating with students/staff, managing documentation, and ensuring smooth office operations.

• Key ResponsibilitiesManage daily office and administrative activities.
• Maintain student/customer records and databases.
• Handle documentation, forms, files, and data entry.
• Prepare reports, spreadsheets, and basic MIS reports.
• Coordinate with students, staff, faculty, and management.
• Manage calls, WhatsApp messages, emails, and general inquiries.
• Maintain attendance and other administrative records.
• Support admission and enrollment-related documentation.
• Schedule meetings, interviews, and appointments when required.
• Assist in maintaining office supplies and other requirements.
• Follow up on pending documents, payments, or administrative tasks.
• Perform other back-office and administrative duties as assigned.
• Skills RequiredGood communication skills.
• Basic knowledge of MS Office / Google Workspace.
• Good typing and data-entry skills.
• Basic knowledge of Excel is preferred.
• Good organizational and time-management skills.
• Ability to maintain records accurately.
• Responsible, punctual, and detail-oriented.
• Ability to coordinate with multiple people professionally.
• Qualification & ExperienceQualification: 12th Pass / Graduate.
• Experience: 0–2 years; freshers can also apply.
• Working Type: Full-time.

Suitable for: Back Office Executive, Admin Executive, Office Coordinator, Administration Executive, or Office Assistant roles.