Customer Service Representative

International BPO (UK Voice Process )

Job Title : Customer Service Representative/Customer Service Executive

Location : Ahmedabad Gujarat

Shift Timings :09:30 PM Till 6:30 AM

Night Shift (6 Days in a week & 1 day will be week off)

Job Overview:

* In this role, you’ll answer incoming calls.

*You’ll be responsible for handling inquiries, resolving issues, and providing accurate information about our products and services.

*The role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment aligned with UK business hours.

* Strong communication skills, fluency in English, and a customer-first mindset are essential for this role.

Key Responsibilities:

*Answer customer calls quickly and professionally.

*Resolve customer complaints calmly and escalate issues when needed.

*Maintain high levels of customer satisfaction and adhere to quality standards.

What We’re Looking For:

*Freshers are most Welcome

*English is Must.

*Minimum qualification: 12th Pass or above

*Strong communication and interpersonal skills

*Excellent problem-solving abilities.

*Previous International Call Center Expierence if not person with good communication skills in English can also apply

Perks & Benefits

*Paid training and ongoing support.

*Overtime Pay

*Food/Meals

*Relaxed dress code (professional but casual)