Field Sales Executive

JOB DESCRIPTIONFIELD SALES EXECUTIVECompany: JC FIRE DOOR CORPORATION

Department: Sales & Marketing

Designation: Field Sales Executive

Job Location: Ahmedabad

Grade / Level: L0/A

Reporting To: Managing Director

Number of Vacancies: 2

Gender: Male

Experience: 0–3 Years

Education: Any Graduate (Engineering background preferred, but not mandatory)

Working Hours: 09:30 AM – 06:00 PM

Travel: Yes – Field Travel Required

1. JOB PURPOSEThe Field Sales Executive will be responsible for achieving assigned sales and revenue targets through field sales activities, generating new business leads, developing customer relationships, and converting prospects into orders.

The role involves customer visits, lead generation, tele-calling, quotation preparation, sales follow-up, order coordination, payment follow-up, customer database management, and coordination with internal departments to ensure smooth execution and delivery of customer orders.

2. KEY RESPONSIBILITIESA. Sales & Business Development

1. Achieve assigned field sales and revenue targets.
2. Generate new business opportunities through market visits, industry research, Google searches, tele-calling, referrals, and other platforms.
3. Develop and maintain a strong database of potential and existing customers.
4. Generate and convert sales leads received through IndiaMART and other online marketplaces.
5. Conduct regular field visits to prospective and existing customers.
6. Handle the complete sales cycle from inquiry generation to order closure.
7. Build and maintain strong professional relationships with customers.

B. Lead Management & Follow-up

8. Regularly follow up with prospects through calls, meetings, WhatsApp/email, and field visits.

9. Understand customer requirements and provide appropriate product solutions.

10. Maintain accurate records of leads, prospects, follow-ups, and sales opportunities.

11. Ensure timely follow-up for closure of pending quotations and inquiries.

C. Quotation & Order Management

12. Prepare accurate price quotations for customers and prospects.

13. Negotiate with customers, wherever required, to support sales closure.

14. Prepare sales job orders after receiving confirmed orders.

15. Coordinate with Production and Assembly teams for prioritization and processing of customer orders.

16. Follow up internally to ensure orders are processed and completed within committed timelines.

D. Coordination with Internal Departments

17. Coordinate regularly with Production, Assembly, Logistics, Finance/Accounts, and Service Departments.

18. Coordinate with the concerned teams regarding order status, production, dispatch, invoices, payments, and customer requirements.

19. Prepare and coordinate invoices for sales orders and ensure they are shared with customers and concerned logistics personnel.

20. Follow up on dispatch status and keep customers updated regarding their orders.

E. Payment & Collection Follow-up

21. Follow up with customers for timely payment collection, preferably before the due date.

22. Coordinate with the Finance/Accounts Department regarding payment clearance and receipt confirmation.

23. Maintain proper follow-up records for outstanding customer payments.

F. Customer Service & Relationship Management

24. Maintain high levels of customer satisfaction.

25. Understand and respond to customer queries effectively.

26. Coordinate with the Service Department for timely resolution of customer complaints and service-related issues.

27. Maintain long-term relationships with existing customers and identify opportunities for repeat business.

G. MIS & Reporting

28. Prepare and submit Lead MIS reports regularly.

29. Maintain and update the sales pipeline.

30. Submit sales performance reports to management within the required timelines.

31. Maintain accurate customer master data and regularly update old and new customer information.

H. Other Responsibilities

32. Stay updated regarding company products, competitors, industry trends, and market positioning.

33. Demonstrate a proactive and target-oriented approach.

34. Perform any other duties or responsibilities assigned by management from time to time.

• 3. REQUIRED SKILLS & COMPETENCIESStrong understanding of company products and their applications.
• Knowledge of competitors and industry positioning.
• Target-oriented and go-getter attitude.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and people skills.
• Good verbal and written communication skills.
• Strong follow-up and lead-conversion ability.
• Negotiation and convincing skills.
• Proactive approach towards sales and business development.
• Customer relationship management skills.
• Ability to work independently and as part of a team.
• Willingness to travel extensively for field sales activities.

4. EDUCATIONAL QUALIFICATIONAny Graduate

Engineering qualification/background will be preferred but is not mandatory.

5. EXPERIENCE0–3 years of relevant experience, preferably in industrial products / industrial sales.

Freshers with strong communication, sales aptitude, and willingness to work in field sales may also be considered.

• 6. KEY PERFORMANCE INDICATORS (KPIs)Achievement of monthly/annual sales targets.
• Number of new leads generated.
• Lead-to-order conversion ratio.
• Number of customer/field visits.
• Quotation-to-order conversion.
• Timely follow-up of leads and quotations.
• Collection of outstanding payments.
• Customer satisfaction and complaint resolution.
• Accuracy and timely submission of MIS/sales reports.
• Development of new customers and repeat business.

7. COMPENSATIONMonthly Net Salary: As per interview performance and company norms.

8. TRAVEL REQUIREMENTThe position requires regular field travel for customer visits, lead generation, sales meetings, follow-ups, and order closure.

9. PERSONAL ATTRIBUTESThe ideal candidate should be:

• Result-oriented
• Confident and energetic
• Self-motivated
• Proactive
• Good at relationship building
• Comfortable with field work
• Strong in communication and negotiation
• Committed to achieving sales targets
• Willing to learn industrial products and applications