Field Service Technician

Being part of the Glassix team requires each of us to rise to different challenges.

We work in a tough environment where we’re often expected to achieve the impossible, supported by good leadership. From our earliest days, customer service has been our priority which has seen our status grow to that of a market leader.

Today we employ exceptional individuals and together we provide quality products and services to our customers across Gujarat Majority in Ahmedabad.

If you’re successful in joining us, you’ll be joining a team where diversity and innovation are encouraged. Every member of Glassix team enjoys the opportunity and support to face new challenges and aim for the impossible.

Automatic Door and Roller Door Technicians

Position Available Locations – Ahmedabad, Jamnagar

Dormakaba automatic doors are widely accepted as a leading brand in the Indian Market. Our Ahmedabad-based Office supplies to the Gujarat market through its sales offices in Ahmedabad plus a network of service agents.

As part of our expansion, we are seeking technicians for our Ahmedabad and Jamnagar. The successful applicant will report to the service manager and your primary role would be to install, commission, and service Dormakaba automatic door operators and Other glass work.

Duties will include:

1. To assemble automatic door operators and related components.

2. Read and analyze wiring diagrams and related specifications including glass and Aluminum profile works.

3. Use test equipment to test continuity and diagnose electrical faults including electronic faults on peripherals.

4. To read and follow drawings to install and commission our range of automatic doors and program the controller to suit the required application.

5. Install new and replace faulty wiring to sensors witches and connect to a general power supply.

6. To maintain and repair Automatic Doors, Roller Doors, and Gates including replacing faulty parts, and recommend any changes and improvements.

7. Advise customers of the correct use of our operators and recommend any upgrades and additional repairs that may be required from time to time and coordinate any quoted works.

8. To carry out and generally assist in various work as required of and expected of a service technician including glass fixing and measuring.

9. To be available for overtime work on request and scheduled after-hours work.

10. To maintain and manage your tools and stock as per the list provided

While training will be provided, technicians with experience in similar or the same field would be best suited for this role.

Some overtime work is expected and you will also share after-hours work with the other technicians on a rostered cycle.

Candidates with experience in automatic doors, gates roller doors, and/or related industries along with electrical accreditation should apply.

• Current driver's license
• Aadhar Card
• Excellent communication skills
• Exceptional customer service
• Pride in appearance and workmanship
• Outstanding fault-finding abilities
• Good mechanical aptitude with attention to detail
• Be available for overtime and after-hours work
• Having NetSuite and Next Service experience will be an advantage

A mobile phone, safety gear, tool kit, and uniform are provided.

Salary will be commensurate with experience and qualifications.