Founder’s Office & Business Operations Manager

Founder’s Office & Business Operations ManagerRole PurposeTo support the Founder & Managing Partners in managing priorities, follow-ups, financial monitoring, appointments and day-to-day operational coordination, ensuring that nothing important falls through the cracks.

• Key ResponsibilitiesFounder’s Office: Manage and prioritise the Founder’s emails, follow-ups and important communications.
• Calendar & Appointments: Manage appointments, coordinate with concerned persons and ensure meetings are properly planned.
• Financial MIS: Maintain financial trackers, monitor costs/budgets and identify financial or operational red flags.
• Lead Management: Coordinate with staff for lead tracking, follow-ups and timely action.
• Process Management: Coordinate and monitor the Process Coordinator and ensure agreed processes are followed.
• Project Coordination: Coordinate with the Project Implementer, track progress, timelines and pending actions.
• Daily MIS: Provide a concise daily update to the Founder & Managing Partner and Diksha – Managing Partner covering important updates, pending matters, red flags and required decisions.
• Office Operations: Coordinate with Office Administration and ensure smooth functioning of day-to-day operations.
• Follow-up & Closure: Ensure management decisions and assigned tasks are properly followed up and brought to closure.
• Ideal CandidateHighly organised and proactive
• Excellent follow-up and coordination skills
• Good with numbers, Excel/MIS and financial tracking
• Strong communication and email skills
• Ability to identify problems and escalate them proactively
• High level of confidentiality, ownership and accountability
• Comfortable working independently and coordinating with multiple teams

Key ExpectationDon’t just take instructions — track, follow up, identify issues, escalate and ensure closure.