Inside Sales Executive

B2C Sales Executive Job Description Template

Job Title: B2C Sales Executive / Direct Sales Representative

Department: Sales & Business Development

Reports To: Sales Manager / Area Sales Manager

Role Summary

We are seeking an energetic and customer-focused B2C and B2B Sales Executive to promote and sell our products directly to individual consumers. You will be responsible for generating leads, understanding customer needs, demonstrating product value, and closing sales to achieve monthly revenue targets.

Key Responsibilities

• Direct Selling: Engage with potential customers through B2B portal like Indiamart, Tradeindia etc. to pitch products and close sales.
• Lead Generation: Identify and follow up on prospective buyers through B2B portal like Indiamart, Tradeindia, company-provided leads, etc.
• Product Demonstration: Explain product features, pricing, offers, and benefits clearly to help customers make confident buying decisions.
• Target Achievement: Meet or exceed weekly and monthly sales quotas, conversion metrics, and revenue goals.
• Customer Relationship Management: Handle customer objections politely, resolve post-purchase queries, and encourage repeat business and referrals.
• Reporting & CRM: Maintain accurate records of daily sales calls, customer feedback, and closed deals in the CRM system.

Required Skills & Qualifications

• Education: Bachelor's degree or diploma in Business, Marketing, or a related field (Graduated with strong sales experience may also be considered).
• Experience: 1–15 years of proven experience in B2C sales, B2B sales retail sales, telecalling.
• Communication: Strong verbal communication, active listening, and persuasion skills in English and relevant local languages.
• Attitude: Self-motivated, target-driven, and comfortable working in a fast-paced, customer-facing environment.
• Tech Savvy: Basic proficiency in MS Excel, smartphones, and CRM software, AI Technology.