Inside Sales Executive

We are looking for a proactive and result-oriented Inside Sales Executive who will be responsible for connecting with potential customers, understanding their requirements, generating sales opportunities, and converting leads into business.

• Key Responsibilities
• Handle inbound and outbound calls with prospective and existing customers.
• Understand customer requirements and explain relevant products/services.
• Generate and qualify leads through calls, WhatsApp, email, and other channels.
• Follow up regularly with prospects and maintain a proper sales pipeline.
• Prepare quotations and coordinate with the relevant teams for order processing.
• Convert qualified leads into successful sales and achieve monthly targets.
• Maintain accurate customer and lead data in CRM/Excel.
• Build and maintain strong relationships with customers.
• Track follow-ups, sales status, and customer feedback.
• Coordinate with the sales, operations, and customer support teams whenever required.
• Prepare regular sales reports and update management on lead status and conversions.

• Required Skills
• Excellent communication and convincing skills.
• Good Hindi and English communication; Gujarati would be an advantage.
• Strong follow-up and negotiation skills.
• Customer-oriented approach with a positive attitude.
• Ability to handle sales targets and work independently.
• Basic knowledge of MS Excel, CRM, WhatsApp, and email communication.
• Good listening and problem-solving skills.

• Qualification
• Graduate in any discipline preferred.
• Candidates with relevant sales experience will be preferred.

• Key Performance Indicators (KPIs)
• Number of calls and leads handled.
• Lead-to-conversion ratio.
• Monthly sales achievement.
• Follow-up efficiency.
• Customer engagement and retention.
• Revenue generated.