Loan Officer

Job Description – Loan Officer / Loan Origination Officer

Department: Mortgage/Home Loan – Tele Sales

Designation: Loan Origination Officer (Loan Officer)

Location: Vastrapur & Bopal, Ahmedabad

Experience: Freshers can apply

CTC: Up to ₹2.30 LPA (Fixed + Incentives)

Job OverviewWe are looking for enthusiastic and result-oriented candidates for the position of Loan Officer. The candidate will be responsible for generating home loan leads, contacting potential customers, scheduling appointments, coordinating with field sales officers and ensuring smooth loan application processing.

1. Key ResponsibilitiesMake outbound calls to potential customers from the dealer and customer database to generate home loan leads.
2. Generate appointments for interested prospects and coordinate with field sales teams for customer visits.
3. Track field officers' appointments and follow up on document collection.
4. Monitor loan application status until document submission to the credit team and serial number generation.
5. Achieve daily calling targets with a minimum talk time of 3.5 hours.
6. Maintain proper customer follow-ups and ensure timely communication.
7. Coordinate with sales officers to improve lead conversion and business generation.
8. Maintain accurate customer information and documentation in CRM/LMS systems.
9. Handle customer queries and objections professionally.
10. Develop strong product knowledge of company offerings, loan policies and competitor products.
11. Generate customer references to increase business opportunities.
12. Participate in weekly quality feedback sessions and performance reviews.

• Required SkillsGood verbal communication skills.
• Basic knowledge of home loans and financial products (training can be provided).
• Customer handling and objection management skills.
• Good convincing and negotiation abilities.
• Basic computer knowledge and CRM/LMS proficiency.
• Target-oriented approach.
• Ability to coordinate with field sales teams.
• Professional attitude and willingness to learn.
• Eligibility CriteriaGraduate in any stream.
• Freshers are welcome to apply.
• Good communication skills in Hindi, English and Gujarati.
• Candidates should be comfortable with outbound calling and sales targets.
• Compensation & BenefitsCTC: Up to ₹2.30 LPA.
• Fixed salary + performance-based incentives.
• Opportunity to build a career in the banking and financial services sector.

Interested candidates can apply or share their updated resumes for further consideration.