Receptionist Cum Office Assistant

Front Desk & Clinic Coordinator

Location: South Bopal, Ahmedabad

Employment Type: Full-time

Industry: Dental / Healthcare

About the Role

We are looking for a warm, organized and responsible Front Desk & Clinic Coordinator to become an integral part of our dental clinic team.

This is primarily a front-desk and administrative role, but the person will also take ownership of the smooth day-to-day functioning of the clinic, including patient coordination, records, inventory, equipment upkeep and basic clinical support when required.

Key Responsibilities

Patient & Front Desk Management

- Welcome and warmly assist patients and their accompanying family members.

- Manage appointments, scheduling, rescheduling and follow-ups.

- Handle incoming calls, WhatsApp enquiries and patient communication.

- Coordinate patient flow and ensure a smooth clinic experience.

- Maintain a professional and welcoming reception area.

- Handle billing, payments and basic administrative queries.

Office & Record Management

- Maintain accurate patient records and documentation.

- Manage daily registers, reports and administrative paperwork.

- Coordinate with doctors and staff regarding appointments and daily schedules.

- Ensure clinic processes and documentation are maintained systematically.

Inventory & Clinic Operations

- Maintain inventory of dental materials, consumables, stationery and other clinic supplies.

- Monitor stock levels and coordinate timely reordering.

- Maintain records of purchases, consumption and stock.

- Keep track of equipment and ensure routine maintenance/service requirements are followed up.

- Coordinate with vendors and service providers when required.

Sterilization & Hygiene

- Assist in maintaining strict sterilization, disinfection and infection-control protocols.

- Ensure instruments and clinical areas are properly cleaned, disinfected and maintained.

- Monitor sterilization-related supplies and maintain necessary records.

Clinical Assistance

- Occasionally assist the doctor during procedures when required.

- Prepare the operatory and materials before procedures.

- Assist with basic chairside duties and ensure the operatory is ready for the next patient.

What We’re Looking For

- Excellent communication and interpersonal skills.

- Warm, polite and patient-friendly personality.

- Strong organizational and multitasking abilities.

- Responsible, proactive and detail-oriented.

- Comfortable using computers, WhatsApp and basic office software.

- Ability to maintain records and handle inventory systematically.

- Willingness to learn basic dental clinic protocols and assist clinically when required.

- Prior experience is an advantage, but freshers with the right attitude are welcome. Training will be provided for clinic protocols and procedures.

The Ideal Candidate

Someone who is warm with patients, dependable, quick to learn and proactive —someone who doesn't simply sit at the reception desk, but takes ownership of the clinic's daily functioning, notices what needs to be done, keeps things organized, communicates well with patients and the team, and ensures that the clinic runs smoothly even behind the scenes.