Sales Manager

Job Description: Sales Manager

Job Title: Sales Manager

Department: Sales

Employment Type: Full-Time

Reporting To: Head of Sales / Business Head

Job Summary

We are looking for an experienced and results-oriented Sales Manager to lead our sales team, drive revenue growth, develop new business opportunities, and maintain strong relationships with existing customers.

The ideal candidate will have strong leadership, communication, negotiation, and sales-planning skills, along with a proven ability to achieve targets.

• Key Responsibilities
• Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
• Lead, motivate, and manage the sales team to maximize performance.
• Set individual and team sales targets and monitor performance against them.
• Identify and develop new business opportunities and potential customers.
• Build and maintain strong relationships with existing and prospective clients.
• Manage the complete sales cycle, including lead generation, meetings, negotiations, proposals, and closures.
• Monitor market trends, competitor activities, and customer requirements.
• Prepare regular sales forecasts, reports, and performance updates for management.
• Ensure effective follow-up on leads and opportunities through the sales pipeline.
• Coordinate with marketing, operations, finance, and other departments to ensure smooth customer onboarding and order execution.
• Handle key accounts and resolve customer concerns in a timely manner.
• Train and coach sales team members on products, sales techniques, and customer handling.
• Maintain accurate customer and sales information in CRM systems.
• Ensure compliance with company policies, pricing guidelines, and sales processes.
• Key Performance Indicators (KPIs)
• Achievement of monthly/quarterly/annual sales targets
• Revenue and gross-margin growth
• New customer acquisition
• Lead-to-conversion ratio
• Sales pipeline value and accuracy of forecasting
• Customer retention and repeat business
• Sales team productivity and performance
• Required Qualifications
• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 3–7 years of relevant sales experience, preferably with team-management experience.
• Proven track record of achieving sales targets.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Good understanding of sales processes and customer relationship management.
• Proficiency in MS Office and CRM/software tools.
• Ability to travel for client meetings when required.
• Preferred Skills
• Leadership and team-management skills
• Business development and relationship management
• Negotiation and closing skills
• Analytical and problem-solving ability
• Sales forecasting and reporting
• Strategic planning
• Customer-focused approach
• Ability to work under pressure and meet deadlines