Kotak Mahindra Bank Limited

Team Member - Customer Service-Product-Support-Service - Non Branch Banking

Kotak Mahindra Bank Limited
Ahmedabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only

Job Description

Team Member - Customer Service-Product-Support-Service - Non Branch Banking

Job Role:

• Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan/Business Loan).

•Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT

•Quality of Service Request and Resolution as given to customers. 

Job requirements:

•Some experience in Customer Service would be an added advantage

•Believes in team work

•Taking ownership of customer issues and taking them to end to end resolution

•Apply best practices and focus on areas of improvement

•Focused towards achievement of own KRAs

•Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time.

•Proficiency in WORD and EXCEL/PPT preferred

 

Job role

Work location
Work locationAhmedabad, 2618-Ahmedabad-Vivan Square-Jodhpur Cross Road-Satellite-GUJ, Kotak Mahindra Bank Ltd, Vivan Square, 5th Floor, B Wing, Jodhpur Cross Road, Satellite, Ahmedabad, Ahmedabad, Gujarat, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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