Area Lead

Designation- Area Lead 

Education – Any graduate with Relevant Experience 

Location – Kochi Location

Responsibilities: 

• Optimize and manage day-to-day operations within the designated area to ensure high efficiency, compliance, and 

performance standards are consistently met. 

• Drive team performance by effectively communicating targets, monitoring progress, and implementing technology updates 

and process improvements as required. 

• Manage stakeholder communication across various business lines, addressing escalations and ensuring smooth 

implementation of process changes. 

• Ensure full compliance with internal policies and regulatory requirements for both team members and field personnel (e.g., 

drivers) within the assigned region. 

• Maximize revenue, fulfilment rates, and profitability while owning key people programs focused on training, development, 

team engagement, and timely resolution of client escalations through direct coordination with Hub Points of Contact. 

Key Role;

• Vehicle Placement
• Rate Negotiation
• Pricing
• Shipment tracking
• Route planning
• Dispatch operation
• Coordination
• handling Escalations
• Team Handling