Receptionist / Front Office Executive

Front Office Executive / Receptionist position available within our healthcare organization. As the initial point of engagement for patients, guests, and clinical personnel, you will serve a critical role. The successful candidate will demonstrate a friendly demeanor, superior interpersonal abilities, and proficiency in handling patient communications with compassion, understanding, and strict adherence to confidentiality protocols.

Company Name: Advitya Healthcares Pvt. Ltd.

Location: Baruipur, 24 PGS (S)

Employment Type: Full-Time

Experience Required: 1+ year in a healthcare setting preferred

Salary: ₹10,000 – ₹15,000 per month

  Key Responsibilities

• Patient Greeting & Assistance: Warmly welcome patients, families, and visitors; guide them through registration and check-in processes.

• Call & Query Management: Handle incoming and outgoing phone calls, resolve queries, and route calls to the appropriate medical departments.

• Appointment Scheduling: Manage doctor schedules, book appointments, and maintain the daily clinic/hospital calendar.

• Billing & Administration: Assist with basic OPD/IPD patient registration, billing entries, and record-keeping.

• Front Desk Maintenance: Ensure the reception and waiting area is clean, organized, and presentable at all times. 

·      Required Qualifications

o   • Education: Bachelor’s Degree or Higher Secondary (12th Pass) from a recognized board/university.

o   • Experience: Prior experience as a receptionist or front office executive in a hospital, clinic, or diagnostic center is preferred.

o   • Skills:

o               • Excellent verbal communication skills in [mention required languages, e.g., English, Hindi, and Bengali].

o               • Basic computer proficiency (MS Office, hospital management software/data entry).

o               • Professional telephone etiquette and strong multi-tasking abilities.

o  Regulatory Awareness: Foundational knowledge of healthcare marketing compliance requirements and patient data protection regulations is advantageous.