CUSTOMER SERVICE EXECUTIVE - MGP

SALES: -

1. Promote the products and services; consistently up-sells products at every opportunity.
2. Handling Retail sales and BTL activities.
3. Assist walk-in customers; maintain highest level of customer service by being polite, courteous, avoid conflict, wisely handling the present and prospective customers.
4. Able to work in a target-oriented environment which includes indoor/outdoor marketing activity 
5. Effectively communicate on the product features to the customers 

OPERATIONS: - 

1. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions.  
2. Ensure proper verification, checking, appraisal and melting of purchasing gold ornaments/bar/coin.
3. Ensure proper documentation before purchasing and keep all the documents duly completed in all respect in safe custody, as per set guidelines
4. Scrutinize the daily voucher and ensure proper maintenance, as well as safe keeping of vouchers