Billing Manager

Billing Manager

• Perform as a practice expert at the department on all issues relating to billing and intake processes.
• Supervise the billing department operations; perform duties such as charge entry, payment posting, reimbursement management, referral intake, insurance verification, claim submissions, and accounts receivable follow-up.
• Carry out audits of current procedures and processes, discover billing/intake operations areas to improve on, and effect the necessary actions.
• Train, allocate work and resolve problems among billing office personnel.
• Carry out performance evaluation of personnel and recommend necessary actions.
• Ensure quality and appropriate training are provided to newly hired and existing billing/intake staff through effective supervision and coordination of the training process, and by adhering to established company operating policies, procedures, systems, protocols, techniques, and standards.
• Coordinate time away requests of team members to ensure the daily functions of the department are not negatively affected.
• Carry out analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing staff.
• Collaborate with other departments to get and analyze additional information about patients to be able to record and process billing effectively.
• Ensure strong team-building and protocol in the billing and intake department by holding bi-weekly staff meetings.
• Maintaining Discharge TAT
• Provide cost estimations to patients on various services as needed
• Co-ordinate with doctors and patients on admissions and other services
• Provide daily cost update to patients and follow up for outstanding amount