Counter Sales Representative

The Grid

HEX Entertainment LLP.

Koramangala, 5th Block 

Location Link: https://maps.app.goo.gl/orWErS1LtCwGxHG5A

New BEL Road

Location: https://maps.app.goo.gl/dtTKMWkcDE2xBiPE7

Kalyan Nagar

Location: https://maps.app.goo.gl/ThPnXUTNTRC4vswr5

Position Available: 

Retails Counter Sales Executive

Number : 3 Koramangala 1 opening, BEL Road 1 opening, Kalyan Nagar1 opening 

Areas of Impact: Retail Experience & Sale

Salary: 

Freshers: Rs. 20000 per month. No deductions Plus Performance based incentives up to Rs.4000

Timings: 2 Shifts

• Morning Shift - 11AM to 8PM
• Evening Shift - 2PM to 11 PM 

*Working on weekends and public holidays

*Weekly off: 1 off between Monday to Thursday

Gender preference: Any

Job Description:

• Being a first point of contact, you will be responsible for building a strong relationship with the customers.
• Upselling and cross-selling of other activities, beverages, and second games.
• Managing Queues and Waiting lists
• Understand the functionality of the games. 
• Facilitating and overseeing Housekeeping
• Assign players to activities .
• Guide players to play the activities.
• Assisting players with questions & needs.
• Executing in a quick and efficient manner.
• Provide professional and extra care to the players.
• Getting reviews.
• On-need basis billing.
• On-the-job performing any unit requirements.
• Performing activities mentioned in the opening and closing checklist of the unit.
• Deal with questions and complaints of players and escalate to seniors when required.
• Manage events and bookings as needed.
• Safeguard gaming equipment.
• Alertness when players are playing activities.
• Administrative activities based on need.

Requirement and skills:

• High School diploma; additional qualifications will be a plus.
• Proficient in English (oral and written). Must be able to understand and communicate in proper English.
• Good communication skills and with zeal to build carrier in retail sales
• Excellent negotiation skills.
• Problem-solving skills
• Customer service orientation
• Excellent Execution skills
• Flexible for any shifts
• Team player

Position Available: Retail Supervisor //Store Manager

Areas of Impact: Retail Experience & Sale

Making sure the team is adhering to SOPs in all aspects Responsible for complete unit equipment and maintenance Responsible for meeting Target of the unit Responsible for making sure team is hitting their targets

 Training new hires Staffing, 

Mentoring skills End of shift: Cash and bank validations Billing,

 validation of different modes of payments.

 Team Monthly reviews Vendor Management On-the-job performing any unit requirements. Checklist Management: Opening and closing checklist. 

Inventory Management Escalations on complaints of players and escalate to seniors when required.

 Manage events and bookings as needed. Safeguard gaming equipment.

# Graduate

# 1 year experience as a Team Lead

# Excellent negotiation skills.

# Excellent Execution skills.

# Good communication skills

# Candidate with ENGLISH LANGUAGE proficiency.

# Team player 

# Multi tasking 

# Strong Customer service skills 

# Strong Problem-solving skills