Customer Service Coordinator
Adorn Decor Private LimitedFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 80% candidates in last 1 days
10 applicants
Benefits include: Mobile Allowance
Job Description
Job Purpose Service Coordinator Executive will be responsible for managing customer and dealer complaints from complaint registration to final resolution and closure. The candidate will verify order and product details, identify the nature of the complaint, coordinate with internal departments and technicians, arrange rectification/replacement wherever required, follow up with customers/dealers, and ensure timely closure.
. Excellent communication and customer-handling skills
· Strong follow-up and coordination skills
· Good problem-solving ability
· Basic technical understanding
· Ability to coordinate with technicians
· Good knowledge of Excel / Google Sheets
· ERP/CRM/service-management software experience preferred
· Strong documentation and reporting skills
· Ability to manage multiple complaints simultaneously
· Ability to work under pressure and meet deadlines
· Proactive and responsible approach
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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