Real Estate Sales Manager

MANDATECO , Sales-As-A-Service(SaaS) Company for Real Estate Industry.

Expertise in the areas of Strategic Consulting, Sales-as-a-Service, Digital Marketing, Sales & Marketing, CRM, Partnership, Advisory, Investment Management.

Position & Reporting

• Designation: Sales Manager
• Department: Sales
• Location: Bengaluru, Karnataka
• Reporting To: Sales Operations Manager / Founder & CEO Employment
• Type: Full-Time

Role Objective

SalesManager is responsible for generating and converting real-estate sales opportunities by effectively managing leads, understanding customer requirements, conducting project presentations and site visits, maintaining regular follow-ups, and closing bookings.

The Sales Manager will be expected to consistently achieve assigned monthly sales and revenue targets while delivering a professional customer experience.

Compensation :

Component - A

Fixed CTC- ₹ 3,00,000 per annum

Fuel Conveyance - ₹ 3,000/- per month

Other Compensation - B

Performance Incentive _ As per company incentive structure Other Benefits_As applicable

Key Responsibilities of Sales Manager

A. Lead Management

• Receive and respond to leads assigned by the Company.
• Contact new leads within the prescribed response time.
• Understand customer requirements, budget, location preference, property type, and purchase timeline.
• Qualify leads based on genuine buying potential.
• Maintain complete and accurate customer information in the CRM.
• Follow up systematically with prospects until closure or disqualification.
• Generate referrals and new leads through personal networking and professional channels.

B. Customer Engagement

• Build strong relationships with prospective customers.
• Understand the customer's investment or end-use requirements.
• Provide accurate information regarding projects, specifications, pricing, payment plans, amenities, and location.
• Address customer questions and objections professionally.
• Maintain regular communication through calls, WhatsApp, email, and other approved channels.

C. Site Visits

• Schedule and coordinate site visits with qualified prospects.
• Confirm appointments with customers before the visit.
• Ensure customers receive a professional site-visit experience.
• Conduct project presentations and explain key project features and benefits. Record site-visit outcomes and next steps in the CRM.
• Follow up with customers immediately after the site visit.

D. Sales Conversion

• Convert qualified leads into site visits and site visits into bookings.
• Present suitable property options based on customer requirements.
• Handle customer objections and negotiate within approved Company guidelines.
• Coordinate with the Sales Operations Manager /Founder & CEO and developer/project team during negotiations.
• Drive customers towards booking and closure.
• Ensure all booking-related documentation is completed correctly.

E. Follow-Up & Pipeline Management

• Maintain an active pipeline of prospective customers. Follow up consistently based on customer buying timelines. Maintain daily, weekly, and monthly follow-up schedules. Prioritize high-intent prospects.
• Update lead status and next action in the CRM.
• Ensure no qualified lead remains unattended.

F. Sales Reporting

The Sales Agent must maintain accurate daily sales reports, including: Number of leads received

• Leads contacted
• Qualified leads
• Calls completed Appointments scheduled Site Visits conducted Follow-ups completed Negotiations in progress Bookings achieved Revenue generated
• Lost / inactive leads Future opportunities
• Daily and weekly reports must be submitted as per the Company's reporting process.
• Performance KPIs
• Performance will primarily be evaluated on

KPI Vs. Measurement

• Lead Response - Speed and quality of response
• Lead Qualification - Qualified opportunities generated Calls / Follow-ups - Daily activity
• Site Visits - Qualified visits generated
• Conversion Rate - Lead → Site Visit → Booking
• Sales Revenue - Monthly booking value
• Target Achievement - Monthly / quarterly target
• Pipeline - Value and quality of active pipeline
• CRM Discipline- Accuracy and timely updates
• Customer Experience- Customer feedback & service quality

Key Performance Indicators (KPIs)

• Your performance will primarily be evaluated based on Sales Manager productivity
• Lead-to-site-visit conversion
• Site-visit-to-booking conversion
• Revenue / booking targets
• Lead response and follow-up efficiency
• CRM data accuracy and compliance
• Sales pipeline quality
• Team productivity and discipline
• Achievement of monthly and quarterly business targets Timely and accurate sales reporting
• The Company may revise KPIs from time to time based on business requirements.

4. Professional Standards

The Sales Manager shall:

• Maintain professional communication with customers.
• Provide only accurate and authorized information.
• Never make unauthorized commitments regarding pricing, discounts, returns, possession, approvals, or project specifications.
• Follow the Company's sales process and code of conduct.
• Protect customer information and Company data.
• Maintain confidentiality of leads, customer databases, pricing, commercial terms, and internal information.
• Maintain punctuality and professional conduct.
• Represent MandateCo LLP and its developer partners professionally at all times.

5. CRM & Data Management

• All customer interactions and sales activities must be recorded in the Company's designated CRM/system.
• Every assigned lead is updated.
• Call and conversation details are recorded. Site visits are updated.
• Follow-up dates are maintained.
• Lead status is accurate.
• Booking information is updated promptly.
• Company-generated leads and customer data remain the property of MandateCo LLP and must not be copied, transferred, sold, or used for unauthorized personal or third-party purposes

6. Coordination - 

• The Sales Manager will coordinate with: Sales Operations Manager / Founder & CEO
• Pre-sales / Inside Sales Team
• Marketing Team
• CRM / Operations Team
• Developer Sales Team
• Customer Relationship / Documentation Team to ensure smooth movement of prospects through the sales funnel.

7. Daily Sales Discipline -

• The Sales Agent is expected to follow a structured daily routine:
• Morning
• Review new leads.
• Prioritize hot and warm prospects.
• Plan calls and follow-ups.
• Confirm scheduled site visits.
• During the Day
• Make prospecting and follow-up calls. Conduct customer meetings and site visits. Generate new opportunities.
• Update CRM continuously.
• End of Day
• Update all lead statuses.
• Record follow-up actions.
• Report site visits and conversions. Prepare next-day follow-up plan.

8. Target Responsibility -

• The Sales Manager will be assigned individual sales targets by the Sales Operations Manager / Founder & CEO.
• Targets may include:
• Monthly booking target Revenue target Site-visit target
• Lead conversion target Activity / call target Pipeline target
• Failure to consistently meet performance expectations may result in a performance review and appropriate corrective action as per Company policy.

9. Career Growth

Subject to performance and business requirements, Sales Manager may progress through the following career path:

Sales Manager → Senior Sales Manager → Sales Operations Manager → Business Head

Career progression will be based on sales performance, leadership ability, consistency, customer management, and adherence to Company processes.

Probation

Address :

MandateCo LLP

New # 48, 2nd Floor,22nd Cross Road,

Jayanagar 6th Block, Bengaluru 560070

www.mandateco.in

Apply @ https://www.mandateco.in/careers