Receptionist / Front Office Executive

HEALTHTREE SERVICES PVT. LTD.                                       www.healthtree.co.in

Hospital Consultancy | Healthcare Management | Medical & Diagnostics | Corporate Healthcare Services

HealthTree Services HealthTree Services Pvt. Ltd. is a multidisciplinary healthcare organisation providing hospital consultancy, healthcare management, medical and diagnostic services, corporate healthcare solutions, and international healthcare recruitment. Founded and promoted by Dr Ahmed A. Khan, HealthTree offers customised advisory, project management, and turnkey solutions for greenfield and brownfield healthcare projects, as well as operational healthcare facilities ranging from clinics and laboratories to multispecialty hospitals.

RECEPTIONIST / FRONT OFFICE EXECUTIVE – PATIENT SERVICES & OPERATIONS Headline: Be the First Point of Trust. Deliver an Exceptional Healthcare Experience. Role Overview: Responsible for managing the front-office operations of HealthTree's medical and diagnostic facility, ensuring efficient patient registration, appointment coordination, billing, enquiry handling, and service delivery. Key Responsibilities • Manage patient registration, appointments, billing, test bookings, and report dispatch. • Coordinate with doctors, laboratory personnel, radiology, dental services, and other clinical departments. • Handle telephone calls, WhatsApp enquiries, walk-in patients, and follow-up communications. • Explain available services, preparation requirements, timings, and reporting procedures accurately. • Maintain patient records, confidentiality, cash records, and daily operational reports. • Follow up on enquiries and help convert them into appointments and completed services. • Ensure a professional, organised, and patient-friendly reception environment. Candidate Profile: Good communication skills, computer proficiency, a pleasant and professional personality, attention to detail, and a strong patient-service orientation. Healthcare or diagnostic-centre experience will be preferred. FEMALES ONLY

For Support receptionist - Key Responsibilities– General, but not restricted to… • Manage the Director's calendar, appointments, meetings, correspondence, and travel arrangements. • Prepare business letters, proposals, presentations, reports, meeting minutes, and official documents. • Coordinate with clients, doctors, hospitals, corporate HR teams, vendors, and business associates. • Track pending assignments, commitments, proposals, and follow-ups to ensure timely closure. • Maintain confidential records, business documents, and management information. • Assist with tender documentation, client presentations, project coordination, and administrative planning. • Support management in monitoring priorities, deadlines, and execution of business initiatives. Candidate Profile: Excellent written and verbal communication, strong organisational skills, proficiency in MS Office and digital tools, discretion, initiative, and the ability to work independently with minimal supervision. Prior experience supporting senior management will be preferred. FEMALES ONLY