Telecaller

A design-and-build construction company in Bengaluru that builds custom homes from architectural design through to handover. We are looking for an experienced Tele Caller (3-5 years) to convert enquiries into site visits and confirmed projects.

Key Responsibilities:

• Call and follow up on inbound leads from Facebook, Instagram, website, IndiaMART, Justdial, Sulekha and other portals
• Make outbound calls to prospects planning to build a new home, renovate or add floors
• Explain our services, construction packages, per sq ft rates and process clearly to customers
• Understand customer needs: plot size, location, budget, timeline and number of floors
• Book site visits, office meetings and consultations with our sales and technical team
• Follow up regularly on WhatsApp and phone until the lead is converted or closed
• Maintain accurate call records and lead status in CRM / Excel daily
• Achieve daily and monthly targets for calls, appointments and conversions
• Handle customer queries and objections professionally

Requirements:

• 3-5 years of tele calling / tele sales experience, preferably in construction, real estate or interiors
• Fluent in Kannada and English; Hindi is a plus
• Clear, confident and persuasive communication
• Basic understanding of construction terms (sq ft, BHK, G+1/G+2, plan approval) preferred
• Comfortable with WhatsApp Business, Excel / Google Sheets and CRM tools
• Target-oriented, self-motivated, with strong follow-up discipline
• Minimum 12th pass; graduates preferred

What We Offer:

• Fixed salary plus attractive incentives on site visits and conversions
• Growth into Sales Executive / Customer Relationship roles
• Friendly, supportive team environment

Working Hours: Monday to Saturday, 10 AM - 7 PM