Telesales Executive

Job Summary

We are looking for a dynamic and customer-oriented Telesales Consultant to connect with potential and existing customers over the phone, explain insurance products, generate leads, and convert enquiries into sales. The ideal candidate should have good communication skills, a customer-focused approach, and the ability to achieve sales targets.

Key Responsibilities

Make outbound calls to potential customers and follow up on existing enquiries.

Explain general insurance products, features, benefits, coverage, and premium details.

Understand customer requirements and recommend suitable insurance plans.

Generate leads and convert prospects into customers.

Follow up with interested customers to close sales.

Handle customer queries related to insurance products, renewals, and policy details.

Achieve daily, weekly, and monthly sales targets.

Maintain accurate customer details, call records, and follow-up information in the CRM system.

Coordinate with internal teams for policy issuance and customer support.

Ensure professional communication and a positive customer experience.

Required Skills

Excellent verbal communication and convincing skills.

Good negotiation and customer-handling abilities.

Target-oriented approach with a willingness to work in a sales environment.

Basic computer knowledge and familiarity with CRM systems.

Ability to handle customer objections and close sales effectively.

Eligibility Criteria

Graduate in any discipline preferred.

6 months to 2 years of experience in telesales, telecalling, inside sales, or customer support.

Candidates with experience in insurance, banking, financial services, or other sales processes will be preferred.

Freshers with excellent communication and sales aptitude may also be considered.