Business Development Associate

Company Introduction

Material Depot is building the Ultimate Home Decor Destination, redefining how India shops for interiors: tiles, laminates, wall decor and more. Our online catalogue lets us read design trends in real time and work directly with manufacturers to launch new collections at speed.

Trusted by 10,000+ homes, Material Depot is transforming a ₹100,000 crore industry, making premium interiors faster, smarter and more accessible than ever before.

About the Role:

As a Business Development Associate (BDA), you will work from our Bangalore office and turn leads from all our experience centers (ECs) into paying customers, converting prospects who haven't bought from us yet. You will call potential clients, especially those missed by the EC and sales teams, re-engage them, and own client coordination across every EC so no one falls through the cracks.

This role suits someone who already knows how to sell a considered, high-value purchase, whether from a D2C brand, a pre-sales desk, real estate or insurance, and wants to grow fast in a profitable, founder-led startup.

Why Join Us

• High ownership and a steep learning curve

• Close collaboration with the founders and cross-functional teams

• Rapid career growth, with exposure to retail operations and customer engagement

• Profitable within three years, at a scale of ~$5M annualized revenue

• Raised $4.5M from Accel, Whiteboard, Y Combinator and other global investors

Location: Bangalore

Employment type: Full-time

Compensation: ₹4.2 LPA fixed + up to ₹1.8 L performance incentives (₹6 LPA total)

Experience: 1+ year

Key Responsibilities

• Call potential clients from leads across all experience centers, prioritising clients missed or dropped by the EC and sales teams

• Call customers who abandoned their online carts, understand what held them back, and convert them into orders

• Follow up with customers who visited an experience center but didn't buy, and convert those visits into real sales

• Understand each client's project, needs and budget, and recommend suitable materials over phone, WhatsApp and email

• Provide accurate, detailed information on products, including features, benefits, alternatives and applications

• Build a deep understanding of interior design and architecture products: tiles, laminates, wall decor and more

• Re-engage cold and missed leads: share quotes and catalogues, book EC visits or close orders

• Act as the central point of coordination between clients, EC teams and sales, tracking each client's status and handing over cleanly

• Follow up on quotes, orders and deliveries so no client falls through the cracks

• Handle client inquiries, complaints and concerns promptly and professionally

• Keep client and lead details updated in our CRM

• Work with EC and sales teams to hit monthly conversion and revenue targets

Requirements

• 1+ year of experience in sales, pre-sales or business development

• Prior experience in at least one of these:

  ◦ A D2C company in Bangalore

  ◦ Real estate sales

  ◦ An insurance company

• Bachelor's degree in any discipline; BBA/MBA preferred

• Excellent verbal and written communication skills in English; Kannada and/or Hindi is a plus

• Customer-first mindset with a problem-solving attitude

• Track record of meeting or exceeding sales targets

• Comfortable making a high volume of outbound calls and managing multiple client conversations at once

• Based in or willing to relocate to Bangalore and work on-site from our office

Good to Have

• Experience selling home decor, furniture, building materials or other high-ticket retail products

• Familiarity with CRM tools

• Interest in interior design and home improvement trends