Customer Care Executive
Alerthands Healthcare Services Private LimitedFixed
₹18,000 - ₹22,000
Average Incentives*
₹3,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹22,000
Average Incentives
₹3,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Job highlights
Urgently hiring
4 applicants
Benefits include: Annual Bonus, Flexible Working Hours
Job Description
About the Company
Prime Healers is a rapidly growing healthcare services company providing medical equipment on rent and professional nursing services across major Indian cities. Our mission is to make quality healthcare accessible, affordable, and reliable for every home.
We are hiring Call Center Executives who are passionate about customer service and eager to grow in the healthcare industry.
Job Description
As a Call Center Executive, you will be the first point of contact for customers calling about medical equipment rentals and nursing services. Your role is to handle calls professionally, resolve queries, and convert inquiries into bookings while ensuring high customer satisfaction.
Key Responsibilities
- Handle inbound & outbound calls efficiently
- Explain medical equipment rental services and nursing care options
- Follow call scripts and communication guidelines
- Convert customer inquiries into leads and confirmed orders
- Upsell relevant services when required
- Maintain accurate customer details in CRM
- Achieve daily and monthly call & conversion targets
- Provide excellent customer support and build trust
Required Skills & Qualifications
- Experience in Call Center / Telecalling / Customer Support preferred
- Good communication skills
- Languages required: Kannada, English & Hindi
- Basic computer knowledge (CRM, Excel, internet usage)
- Ability to handle pressure and multitask
- Customer-friendly attitude
Shift timings
1st: 8 am to 4 pm
2nd: 1.30 pm to 9.30 pm
Sunday - on rotational basis. Comp off will be provided.
Why Work with Prime Healers?
- Stable job in a fast-growing healthcare company
- Attractive salary + performance incentives
- Proper training and career growth opportunities
- Supportive team and positive work environment
- Opportunity to work in the healthcare sector
- Call Center Jobs, Telecaller Jobs, Customer Support Executive, Healthcare Call Center, Medical Equipment Company Jobs, Voice Process Jobs, Call Center Executive Jobs, Customer Care Jobs
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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The last date to apply for this job is 27 May 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!