Customer Support Executive

International Voice Process – Customer SupportJob Title: International Voice Process – Customer Support

Location: Multiple Locations across Bangalore

Experience: 0–5 Years

Salary: Up to ₹6.5 LPA

Employment Type: Full-Time

Job DescriptionWe are hiring candidates for International Voice Process roles with leading organizations across Bangalore. The ideal candidate should have excellent English communication skills, a customer-focused approach, and the ability to handle international customers over voice calls.

• Key ResponsibilitiesHandle inbound/outbound calls from international customers.
• Understand customer queries and provide accurate and timely resolutions.
• Maintain a high level of professionalism and customer service.
• Follow process guidelines, quality standards, and compliance requirements.
• Document customer interactions accurately in the system.
• Achieve assigned productivity, quality, and customer satisfaction targets.
• Coordinate with internal teams to resolve customer issues when required.
• Maintain professional communication and a positive customer experience.
• EligibilityExcellent verbal and written communication skills in English.
• Comfortable communicating with international customers.
• Willingness to work in rotational shifts, including night shifts.
• Candidates should be comfortable working from the office.
• Freshers and experienced candidates can apply, depending on the process requirements.
• Candidates with experience in International BPO / International Voice / Customer Support / Technical Support will be preferred.
• Skills RequiredStrong English communication skills.
• Good listening and problem-solving abilities.
• Customer-handling skills.
• Ability to work under pressure and meet targets.
• Basic computer and typing skills.
• Flexible and adaptable to rotational shifts.
• Compensation & BenefitsSalary: Up to ₹6.5 LPA
• Multiple work locations across Bangalore.
• Opportunity to work with reputed organizations and international processes.
• Career growth and learning opportunities.
• Attractive incentives may be available depending on the process.

Work LocationMultiple locations across Bangalore