Customer Support Executive

Aariz Technologies Private Limited
BTM Layout, Bengaluru/Bangalore
₹18,000 - ₹25,000 monthly

Fixed

₹18,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

55 applicants

55 applicants

Benefits include: Overtime Pay, Laptop

Benefits include: Overtime Pay, Laptop

Job Description

Customer Support Executive – Voice & Chat SupportCompany: Rentelo

Location: Bengaluru

Department: Customer Experience / Customer Support

Job Type: Full-Time

Experience: 0–3 Years

Salary: ₹18,000 – ₹25,000 per month


About Rentelo

Rentelo is a self-drive car and two-wheeler rental platform in Bengaluru, providing convenient and affordable mobility solutions for daily commutes, business travel, weekend trips, and long-term rentals.


Job Overview

We are looking for a Customer Support Executive to join our Customer Experience team. The role involves handling voice calls and chat support and ensuring customers receive quick, professional, and effective assistance throughout their rental journey.


Key Responsibilities

  • Handle inbound and outbound customer calls professionally.
  • Respond to customer queries through WhatsApp, chat, and other support channels.
  • Assist customers with bookings, extensions, payments, pickups, drops, refunds, and rental-related queries.
  • Coordinate with ground operations, fleet, and backend teams to resolve customer issues.
  • Handle complaints and escalations with patience and professionalism.
  • Follow company SOPs and ensure accurate information is provided to customers.
  • Maintain proper records of customer interactions and update CRM/ticketing systems.
  • Follow up with customers until the issue is resolved.
  • Identify recurring customer issues and report them to the concerned team.
  • Maintain required call quality, response time, and customer satisfaction standards.


Job role

Work location
Work location82, Hosur Rd, Zuzuvadi, Madiwala, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Data management, Chat support, Client management, Blended process, Customer complaints handling, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Kannada, Hindi
Age limit
Age limit18 - 60 years
Gender
GenderAny gender

About company

Name
NameAariz Technologies Private Limited
Address
Address82, Hosur Rd, Zuzuvadi, Madiwala, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068, India
Job posted by Aariz Technologies Private Limited

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You can expect a minimum salary of 18,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 15 Nov 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!