Snabbit (Opc) Private Limited

Escalation Associate

Snabbit (Opc) Private Limited
Koramangala, Bengaluru/Bangalore
₹35,000 - ₹45,000 monthly

Fixed

₹35,000 - ₹45,000

Earning Potential

₹45,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 14 Nov 2026 - 28 Nov 2026 | Time: 10.00 am - 02.30 pm...

4 applicants

4 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Hiring: Escalation Associate – Customer Experience


Company: Snabbit

Location: Koramangala, Bangalore


Salary: ₹45,000 In-Hand per Month

Experience: 2–3 Years

Hiring Drive: 18th November (Wednesday)


  • Job ResponsibilitiesHandle high-priority customer escalations and ensure timely resolution.
  • Manage customer complaints related to service quality, refunds, damages, cancellations and partner behaviour.
  • Coordinate with internal teams to resolve customer issues.
  • Handle difficult customer conversations professionally.
  • Maintain proper case records and meet SLA targets.
  • Candidate Requirements2–3 years of experience in Customer Support / Customer Experience / Escalation Management.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and customer-handling skills.
  • Prior experience in handling customer escalations is mandatory.
  • Technical Escalation profiles are NOT eligible.


Contact: 6362195202

Job role

Work location
Work locationKoramangala, Bengaluru, Karnataka, India
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryAdmin
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit21 - 31 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date14 Nov 2026 - 28 Nov 2026 | Note: No walk-in interviews will be conducted on Saturday and Sunday
Time
Time10.00 am - 02.30 pm
Other instructions
Other instructionsBring CV

About company

Name
NameSnabbit (Opc) Private Limited
Address
AddressKoramangala, Bengaluru, Karnataka, India
Job posted by Snabbit (Opc) Private Limited

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You can expect a minimum salary of 35,000 INR and can go up to 45,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

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