Front Desk Receptionist

Role Description

This is a full-time on-site role for a Front Desk cum Office Admission Executive at Kodewala Academy in Bengaluru. The role involves managing front desk responsibilities such as phone etiquette, receptionist duties, and communication, while also supporting the admissions process. Additional responsibilities include handling billing and office facility management, assisting in scheduling and coordinating the founders’ appointments, counseling walk-in students, and maintaining admission and office-related records.

Key Responsibilities

• Manage front desk operations, phone etiquette, and visitor handling
• Provide course details to students and assist with the admission/enrollment process
• Maintain admission records and support the academic coordination team
• Handle basic billing, fee collection, and related documentation
• Oversee office facility management to ensure smooth day-to-day operations
• Assist in managing and scheduling appointments for the founders
• Support communication and coordination across teams as required

Qualifications

• Strong skills in Phone Etiquette, Receptionist Duties, and Customer Service
• Experience in admissions/counseling students is an advantage
• Knowledge of billing processes and office facility management
• Excellent interpersonal, organizational, and multitasking abilities
• Proficiency in MS Office and basic computer skills
• Attention to detail and problem-solving skills
• Previous experience in a similar role is a plus