Front Office Executive

Job Summary:

To welcome parents, students and visitors, handle admission enquiries, phone calls, and give best first impression of the school.

Main Duties:

1. Greet parents, students, visitors and guests with smile

2. Answer phone calls, transfer calls to Principal / Teachers, take messages

3. Handle admission enquiries - explain fees, admission process, give admission forms

4. Maintain visitor register, issue visitor pass / ID, ensure student safety - no student leaves without permission

5. Handle incoming / outgoing courier, post, emails, school circulars

6. Book meeting rooms, arrange meetings for Principal with parents

7. Maintain student attendance register, staff attendance, leave records, office keys

8. Handle appointments, calendar for Principal / Manager

9. Keep front office clean, neat and presentable with school boards, trophies

10. Coordinate with teachers, housekeeping, security, transport in-charge, admin team

11. Handle basic billing - collect admission fees, monthly fees, issue receipts, maintain petty cash record

12. Maintain student files, TC / Bonafide certificate requests, ID cards

13. Inform parents about student absent / sick / late pickup through phone / WhatsApp

14. Help during school events, PTM, annual day, admissions