Inside Sales Executive

Roles & Responsibilities:

• Handle inbound & outbound calls for customer inquiries.
• Explain Apple repair services, pricing, and process clearly to customers.
• Convert leads into confirmed customers through effective communication.
• Maintain accurate customer records and follow-ups in CRM.
• Coordinate with technicians and the operations team for smooth service flow.
• Create quotations, invoices, and service updates for customers.
• Achieve weekly and monthly sales targets.
• Provide excellent customer support with a professional and polite attitude.
• Assist walk-in customers and guide them through services offered.
• Build strong customer relationships for repeat business.

📌 Requirements:

• Good communication skills (English, Hindi, Kannada preferred).
• Basic knowledge of phone/laptop repairs (added advantage but not mandatory).
• Ability to handle customers professionally on calls & in person.
• Positive attitude and willingness to learn.
• Experience in sales or customer service is a plus.