Manager - Operations And Business Development

JOB DESCRIPTIONOperations & Business Development ManagerCompany: eHack Academy – Bangalore

Industry: EdTech | Cybersecurity | Emerging Technologies

Experience: 3–5 Years

Qualification: MBA (Operations / Marketing / Business Management preferred)

Employment Type: Full-Time

Location: Bangalore

About eHack AcademyeHack Academy is a professional training organisation specialising in Cybersecurity, Ethical Hacking, Artificial Intelligence, Data Science and other emerging technologies.

We focus on industry-oriented training, globally recognised certifications, practical learning, internships and career development.

We are looking for a dynamic and result-oriented Operations & Business Development Manager who can independently manage day-to-day operations, drive business growth, build strategic partnerships and ensure smooth functioning of the organisation.

Key Responsibilities1. Business Development & Revenue Growth

• Develop and execute business development strategies to achieve revenue targets.
• Generate new business opportunities through corporate tie-ups, institutional partnerships and student enrolments.
• Build relationships with colleges, universities, corporates and industry professionals.
• Identify opportunities for franchise expansion and new business verticals.
• Drive corporate training, B2B and B2C business.
• Monitor sales pipelines, conversion ratios and revenue performance.

2. Operations Management

• Manage the daily operations of the academy.
• Ensure smooth coordination between admissions, counselling, trainers, marketing and administration teams.
• Establish operational processes, SOPs and performance standards.
• Monitor batch schedules, student attendance, trainer allocation and classroom utilisation.
• Ensure timely execution of academic activities and student services.

3. Sales & Team Management

• Lead and motivate the business development and counselling teams.
• Set monthly targets and monitor individual and team performance.
• Review leads, follow-ups, conversions and revenue reports.
• Conduct regular team meetings and performance reviews.
• Improve enquiry-to-admission conversion rates.

4. Student Relationship & Placement Coordination

• Ensure a professional student experience from enquiry to course completion.
• Monitor student feedback, grievances and service quality.
• Coordinate with the placement team for internships, interview preparation and placement activities.
• Develop relationships with recruiters and hiring organisations.

5. Marketing & Strategic Growth

• Coordinate with digital marketing agencies for lead generation and campaign performance.
• Monitor marketing expenditure, lead quality and return on investment.
• Identify new courses, markets and business opportunities.
• Support the management in developing expansion and franchise strategies.

6. MIS & Management Reporting

• Prepare daily, weekly and monthly business performance reports.
• Track revenue, admissions, collections, expenses and operational KPIs.
• Present business updates and growth plans to management.
• Ensure accountability and timely reporting across departments.
• Required SkillsStrong leadership and team management capabilities.
• Excellent communication, negotiation and presentation skills.
• Strong business development and sales capabilities.
• Understanding of EdTech, training institutes or education services.
• Ability to manage multiple departments and responsibilities.
• Proficiency in Excel, CRM tools and business reporting.
• Target-oriented approach with strong execution capabilities.
• Ability to work independently and take ownership.
• Key Performance Indicators (KPIs)Monthly revenue and admission targets.
• Lead-to-admission conversion ratio.
• Corporate and institutional partnerships.
• Operational efficiency and process compliance.
• Student satisfaction and retention.
• Team productivity and target achievement.
• Collection efficiency and business profitability.
• What We OfferLeadership opportunity in a growing technology education organisation.
• Opportunity to contribute to business expansion and new verticals.
• Performance-based incentives.
• Professional growth and career advancement.
• Opportunity to work in Cybersecurity and Emerging Technologies.

Ideal CandidateWe are looking for an MBA professional with 3–5 years of relevant experience who combines business development capabilities with strong operational management skills.

The candidate must be a self-driven professional capable of taking ownership, managing people, driving revenue and building systems for sustainable business growth.

Interested candidates can share their updated resume with eHack Academy, Bangalore.