Operations Executive

CRITERIA

Location - Deployment to Kots Properties will only be done after the candidate clears the probation period.

Bike is mandatory as the property operations team are required to handle multiple sites within their cluster.

Skill 1 - Ability to manage the ground staff like housekeeping, security guard, electricians & plumbers

Skill 2 - Ability to handle customer queries like repair and maintenance, Check-IN , Check-OUT etc..

Skill 3 - Building maintenance

We are seeking Operations Executive to facilitate the day-to-day operations and maintenance of our properties

by co-ordinating with the ground staff .He will play a crucial role in ensuring our properties are well-

maintained, safe, and efficient.

KEY RESPONSIBILITIES

Property Accountability :

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- Ensure property safety, compliance, and upkeep by supervising maintenance, inspections, and timely repairs.

- Manage on-site staff and address tenant concerns professionally.

- Maintain accurate records of maintenance, visitors, staff, and incidents.

- Safeguard company assets and report any misuse, financial irregularities, or compliance issues to Kots

management.

Property Maintenance :

- Flat Readiness: Oversee post-checkout tasks like cleaning, painting, and repairs. Document with

photos/videos.

- Preventive/Reactive Maintenance: Execute scheduled activities (e.g. water tank cleaning, plant care,

DG/GYM/LIFT AMC servicing). Resolve tenant and staff complaints related to common areas and building

issues.

- Inventory & Registries: Maintain accurate stock and logs for attendance, visitors, deliveries, and utilities.

Tenant Relations : Check-IN/OUT: Handle flat handovers, inspections, and formalities. Address tenant

service requests and build strong tenant relations.

QUALIFICATIONS & SKILLS

Minimum 2 year in facilities/property management, preferably residential.

Must independently manage ground staff and handle tenant queries independently.

Should be able to travel across assigned properties.