Receptionist / Front Office Executive

Responsibilities:

- Manage counter sales by assisting walk-in customers, addressing their inquiries, and promoting products or services.

- Provide exceptional customer service by addressing customer needs promptly and professionally.

- Handle reception duties, including answering and directing phone calls, greeting visitors, and managing inquiries.

- Ensure the reception area is clean, organized, and presentable at all times.

- Coordinate meeting and conference room bookings, ensuring availability and readiness for scheduled meetings.

- Escort guests, including CEO visitors, to their designated areas and provide assistance as needed.

- Arrange refreshments such as snacks, coffee, and tea for guests and meetings.

- Compile sales receipts accurately and maintain records of transactions.

- Assist with administrative tasks, including filing, data entry, and managing office supplies.

- Collaborate with team members to ensure smooth operations and excellent customer experiences.

- Uphold company policies and procedures and maintain confidentiality at all times.