Receptionist / Front Office Executive

Position: Front Office Receptionist

Employment Type: Full-Time

Experience Required: Minimum 1 Year in Hotel Front Office / Reception

Gender: Female Candidates Only

Salary: ₹18,000 – ₹22,000 per month

Incentive: Up to ₹5,000 per month based on performance

Job Responsibilities

• Welcome and greet guests in a professional and friendly manner.
• Handle guest check-in and check-out procedures efficiently.
• Manage room reservations, cancellations, and modifications.
• Attend to guest enquiries, requests, and complaints professionally.
• Handle telephone calls, emails, and guest communications.
• Maintain accurate guest records and front office documentation.
• Coordinate with housekeeping and other hotel departments for smooth operations.
• Handle billing, payments, and basic cash transactions.
• Maintain a high standard of guest service and hospitality.
• Ensure the front desk area is clean, organized, and presentable.
• Follow hotel policies, procedures, and security standards.

Candidate Requirements

• Minimum 1 year of experience as a Front Office Receptionist / Front Office Executive in a hotel.
• Female candidates only.
• Good communication and interpersonal skills.
• Pleasant personality with a professional appearance.
• Basic computer knowledge and familiarity with hotel PMS is preferred.
• Ability to handle guests calmly and professionally.
• Good English communication skills; knowledge of Hindi and Kannada is an advantage.
• Should be flexible to work in shifts.
• Responsible, punctual, well-groomed, and customer-oriented.

Salary & Benefits

• Salary: ₹18,000 – ₹22,000 per month, depending on experience and skills.
• Performance Incentive: Up to ₹5,000 per month.
• Food & Accommodation: Only Arrange by the candidate.
• Employment: Full-Time.