Receptionist / Front Office Executive

ront Office Executive – Exciting Career Opportunity

Be the welcoming face of our hospital and grow your career in healthcare!

We are looking for a friendly, professional, and well-organized Front Office Executive to join our growing hospital team. This role is ideal for someone who enjoys interacting with people and wants to develop valuable skills in healthcare administration, patient coordination, and hospital operations.

What We Offer

- A professional and supportive work environment

- Excellent opportunity to learn about hospital administration and healthcare operations

- Training and guidance from experienced team members

- Exposure to different aspects of patient care and hospital coordination

- Opportunities for career growth and increased responsibilities

- A positive workplace that encourages learning, teamwork, and professional development

Key Responsibilities

- Welcome and assist patients and their attendants in a courteous and professional manner

- Handle patient registration, appointments, billing coordination, and enquiries

- Attend telephone calls and respond to patient queries appropriately

- Coordinate with doctors, nurses, billing, laboratory, pharmacy, and other departments

- Guide patients regarding consultations, investigations, admissions, and discharge procedures

- Maintain accurate patient records and documentation

- Assist with insurance/TPA-related coordination when required

- Ensure smooth patient flow and minimize waiting time

- Handle front-desk administrative activities efficiently

- Maintain confidentiality of patient information

- Provide excellent customer service and help create a positive patient experience

Candidate Profile

- Minimum 12th standard / Graduate; healthcare or hospital administration qualification is an advantage

- Freshers and experienced candidates are welcome

- Good communication and interpersonal skills

- Pleasant personality with a patient-friendly approach

- Basic computer knowledge

- Good organizational and multitasking abilities

- Ability to remain calm and professional in a busy hospital environment

- Willingness to learn and take on new responsibilities

Why Join Us?

We believe that every patient interaction matters.

Join our team to develop your communication and administrative skills, gain valuable experience in healthcare operations, and build a long-term career with a growing hospital.