Receptionist / Front Office Executive

About INFOMETIZINFOMETIZ is a Bangalore-based Training, Recruitment & Talent Solutions company with over 10 years of experience in the healthcare and medical coding industry. We provide professional training, career guidance, and recruitment services, helping candidates develop industry-relevant skills and connect with career opportunities.

1. Front Office Management
2. 
   

• Welcome students, candidates, clients, and visitors professionally.
• Manage visitor entries and maintain visitor records.
• Handle incoming calls, messages, emails, and general enquiries.

1. Student and Candidate Coordination
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• Respond to enquiries regarding medical coding training, course details, fees, batches, and demo sessions.
• Guide prospective students and candidates to the appropriate team.
• Maintain enquiry records and follow up with interested candidates.
• Coordinate student registrations, attendance, and batch-related information.

1. Administrative Support
2. 
   

• Maintain files, documents, registers, and office records.
• Handle incoming and outgoing correspondence.
• Assist with printing, scanning, photocopying, and other routine office tasks.
• Ensure the reception area and office premises remain neat and organized.

1. Training and Recruitment Coordination
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• Coordinate with trainers, recruiters, students, and candidates.
• Assist in scheduling interviews, demo classes, meetings, and appointments.
• Share relevant information with the concerned departments.
• Support recruitment-related activities and candidate communication as required.

1. Communication and Customer Service
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• Handle telephone calls and WhatsApp enquiries politely and professionally.
• Provide accurate information and escalate queries when necessary.
• Maintain a helpful, courteous, and professional approach with everyone.

1. Office Operations
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• Monitor basic office supplies and report requirements to management.
• Assist with daily administrative activities and management instructions.
• Maintain confidentiality of student, candidate, client, and company information.
• Ensure punctuality, discipline, and adherence to office procedures.

The candidate should have good communication skills and be able to communicate effectively in the following languages:

• English – Good verbal communication and basic written communication.
• Hindi – Ability to communicate with candidates and visitors.
• Kannada – Ability to communicate with local students, visitors, and clients.
• Telugu – Ability to handle enquiries and communicate with candidates.
• Tamil – Ability to communicate with Tamil-speaking candidates and visitors.