Sales Manager

Key Responsibilities

1. Lead Handling & SalesHandle and respond to inbound leads and client enquiries received by PlutoWebs.

• Understand the client's business, requirements, expectations, budget, and timeline.
• Discuss suitable website, e-commerce, application, digital marketing, or other services based on the requirement.
• Prepare and share professional quotations/proposals with clients.
• Follow up with prospects regularly through calls, WhatsApp, email, and meetings.
• Negotiate and communicate with clients to move opportunities towards closure.
• Maintain proper records of leads, follow-ups, quotations, and conversion status.
• Achieve monthly sales and conversion targets.

2. Client OnboardingOnce the project is confirmed:

• Complete the client onboarding process.
• Clearly explain the project scope, process, timelines, payment terms, and requirements to the client.
• Collect all necessary content, images, documents, credentials/access, references, and other information required to start the project.
• Ensure that the project starts only after the required information and initial payment are received.
• Create a clear project requirement document/brief for the development team.

3. Project ManagementTake complete ownership of projects from onboarding to final delivery.

• Coordinate between the client and internal development/design team.
• Understand the project scope and make sure the team works according to the agreed requirements.
• Assign and coordinate tasks with the appropriate team members.
• Track project progress and deadlines.
• Follow up internally to ensure tasks are completed on time.
• Identify delays, blockers, or scope-related issues and take timely action.
• Keep the client updated about project progress.
• Schedule review calls/meetings with clients whenever required.
• Make sure client feedback is properly communicated to the development team.
• Manage revisions and ensure the project remains within the agreed scope.
• Escalate major technical or scope-related issues to management when required.

4. Team Coordination & Deadline ManagementCoordinate with designers, developers, SEO/digital marketing teams, and other internal resources.

• Make sure team members understand their assigned tasks and deadlines.
• Regularly follow up with the team to ensure work is progressing as planned.
• Take ownership of getting pending tasks completed within the committed timeline.
• Proactively identify projects that are falling behind schedule and take corrective action.
• Ensure multiple projects can be handled simultaneously without compromising client communication or delivery timelines.

5. Project Completion & Payment Follow-upCoordinate the final review and approval of completed projects.

• Ensure all agreed deliverables are completed before project closure.
• Follow up with clients for balance/final payments after project completion.
• Ensure outstanding payments are collected within the agreed timeline.
• Coordinate final website/app launch or handover after payment and approval requirements are completed.
• Maintain proper records of project completion and payment status.

6. Client Relationship & Google ReviewsMaintain a professional and positive relationship with clients throughout the project.

• Ensure clients are satisfied with the overall experience and project delivery.
• After successful project completion and website launch, follow up with the client to request a Google Review for PlutoWebs.
• Encourage satisfied clients to share their genuine experience and feedback on the company's Google Business Profile.
• Maintain long-term relationships with existing clients for future projects, upgrades, maintenance, and other services.

What We Are Looking For 1+ years of experience in sales, business development, project management, client servicing, or a similar role.

• Experience in handling sales + project management will be strongly preferred.
• Excellent communication and interpersonal skills.
• Strong follow-up and negotiation skills.
• Ability to understand client requirements and convert them into clear project requirements.
• Ability to manage multiple clients and projects simultaneously.
• Strong ownership and accountability towards deadlines.
• Good team coordination and leadership skills.
• Ability to work with developers/designers and understand basic website/project workflows.
• Good knowledge of websites, WordPress, e-commerce, digital marketing, or software development will be an advantage.
• Proficiency in English communication is required.
• Should be comfortable communicating with clients through calls, WhatsApp, email, and meetings.
• Should be energetic, proactive, organized, and target-oriented.
• Most importantly, the candidate should have a "get the work done" attitude.

Key Performance Indicators (KPIs)The candidate will be responsible for ensuring:

• Inbound leads are handled promptly.
• Quotations are shared accurately and on time.
• Leads are followed up consistently and converted wherever possible.
• Clients are properly onboarded before project commencement.
• Projects are delivered within the committed timeline.
• Internal teams are properly coordinated and followed up with.
• Client communication remains clear throughout the project.
• Pending client requirements and approvals are followed up regularly.
• Final/balance payments are collected on time.
• Completed projects are successfully launched/handovered.
• Clients are encouraged to provide a positive and genuine Google Review after successful project completion.
• Overall client experience remains professional and satisfactory.

Why Join PlutoWebs?Work directly with clients and take ownership of complete projects.

• Opportunity to work across sales, client management, and project management.
• Fast-paced and growth-oriented work environment.
• Opportunity to develop leadership and team management skills.
• Work on diverse website, e-commerce, mobile app, and digital projects.
• Opportunity for career growth based on performance and ownership.

LocationHSR Layout, Bangalore

Job Type: Full-Time | Work From Office

Experience: 1+ Years Preferred