Sales Manager – Gold Loan

• Job Description – Sales Manager (Gold Loan)1. Job DetailsDesignation: Sales Manager – Gold Loan
• Department: Gold Loan Business
• Locations:  Mathikere,Bangalore
• Experience: 3–6 Years
• CTC: As per company standards
• Education: Graduate in any discipline

2. Role SummaryWe are looking for a dynamic and target-oriented Sales Manager to drive Gold Loan business through customer acquisition, market development, and team productivity. The incumbent will be responsible for achieving sales targets, building a strong local market presence, and supporting branch-level business growth.

• 3. Key ResponsibilitiesA. Business DevelopmentDrive Gold Loan business and achieve monthly, quarterly, and annual sales targets.
• Generate new business through open-market sourcing, customer referrals, connectors, DSAs, and local market activities.
• Identify new customer segments and business opportunities within the assigned territory.
• Drive customer acquisition and increase the branch/territory portfolio.
• Develop and maintain strong relationships with existing and prospective customers.
• Drive renewals, repeat business, and cross-selling opportunities.
• B. Team ManagementLead, manage, and motivate Sales Officers, FOS, and other sales team members.
• Set daily and monthly targets and monitor individual and team performance.
• Conduct regular field reviews and performance meetings.
• Coach team members on customer acquisition, sales conversion, and market development.
• Ensure optimum manpower productivity and achievement of assigned targets.
• C. Market DevelopmentDevelop the assigned market through field visits and local business initiatives.
• Identify potential locations, customer segments, connectors, and sourcing channels.
• Monitor competitor activity and market trends.
• Build strong relationships with local influencers, connectors, and business partners.
• D. Customer Relationship ManagementEnsure excellent customer service throughout the sales journey.
• Build long-term relationships with Gold Loan customers.
• Drive customer retention, renewals, and referrals.
• Resolve customer queries and coordinate with branch and operations teams for timely resolution.
• E. Business and Portfolio ManagementMonitor daily sourcing, login, approval, and disbursement performance.
• Track portfolio growth and business productivity.
• Ensure quality sourcing and adherence to company policies and processes.
• Coordinate with Branch Operations, Credit, Risk, and Collections teams.
• Support collection and renewal initiatives to maintain portfolio quality.
• 4. Key Performance Indicators (KPIs)Monthly Gold Loan Disbursement
• Portfolio / AUM Growth
• New Customer Acquisition
• Lead Conversion
• Sales Team Productivity
• Branch / Territory Target Achievement
• Customer Retention and Renewals
• Cross-Sell Achievement
• Quality of Sourcing
• 5. Eligibility CriteriaEducation: Graduate in any discipline.
• Experience: 3–6 years of experience in Gold Loan, NBFC, Banking, or Financial Services sales.
• Prior experience in Gold Loan sales will be preferred.
• Candidates with experience in managing a sales team will be preferred.
• 6. Required SkillsGold Loan Sales
• Field Sales and Business Development
• Customer Acquisition
• Team Handling
• Market Development
• Relationship Management
• Lead Generation and Conversion
• Target Management
• Sales Reporting / MIS
• Communication and Negotiation Skills
• 7. Preferred Industry ExperienceGold Loan NBFCs
• Banking
• Retail Finance
• Financial Services
• Fintech
• 8. Key CompetenciesSales Orientation
• Target Orientation
• Team Leadership
• Customer Focus
• Market Development
• Relationship Building
• Execution
• Communication
• Negotiation

9. Why Join Us?

• Opportunity to build your career in the growing Gold Loan business.
• Attractive compensation with performance incentives.
• Career growth opportunities.
• Exposure to branch and regional business operations.
• Learning and leadership development opportunities.