Senior HR Operations Executive

ABOUT PIZZA 4P'S

Pizza 4P’s is driven by the mission of “Delivering Wow, Sharing Happiness,” continually striving to create the best dining experience for all guests. Our restaurants are more than just places to eat, they are designed to offer a memorable atmosphere, exceptional food, and outstanding service that leave guests feeling delighted. We pride ourselves on constantly improving to ensure our mission is fulfilled and bring joy to everyone who visits us.

KEY RESPONSIBILITIES

1. Operations Architecture

• Own all HR documentation, templates, SOPs, and process maps
• Build and maintain a cloud-based HR document repository
• Drive standardization so that every team member delivers consistent outcomes across locations, shifts, and cities

2. Partner Lifecycle Management

• Plan and run the full employee lifecycle end-to-end, from issuing recruitment briefs to specialists, through to onboarding and Day 1 readiness
• Coordinate payroll and attendance processing in our internal system and with the Operations team
• Manage promotions, transfers, contract renewals, resignations, and offboarding

3. Workplace, Accommodation & Facilities

• Manage Google Workspace account lifecycle for all staff
• Oversee accommodation operations: move-in/out, master register, landlord relations, and petty cash
• Handle uniform orders, stock, distribution, and returns
• Maintain general office and facility upkeep across sites

4. Compliance, Vendor & Internal Control

• Maintain the compliance calendar and ensure all statutory deadlines are met (PF, ESIC, PT, Gratuity, and others)
• Manage HR-related vendor contracts and conduct quarterly vendor performance reviews
• Document and enforce approval workflows via internal systems
• Conduct regular audits and proactively flag compliance, fraud, and grievance risks

5. Data, Reporting & Scaling

• Structure HR data and build automated dashboards that refresh without manual effort
• Deliver a monthly HR insight pack to the Manager
• Plan HR readiness for new store openings and city expansions

6. Team Coordination & Execution Assurance

• Coordinate and develop direct reports; set clear expectations, give honest feedback, and coach without micromanaging
• Verify that execution actually happens and that no critical tasks are missed
• Step in personally to execute whenever a team member is unavailable or a position is vacant

Experience5 – 8 YearsLocationIndiranagar, BengaluruEmployment TypeFull Time, PermanentOpenings1

QUALIFICATIONS & EXPERIENCE

Education

Bachelor’s degree in HR, Business Administration, Management, or a related field. A PGDM or MBA in HR is a plus.

Experience

5–8 years in HR operations, with at least 2–3 years of demonstrated multi-site experience. We are looking for candidates who have personally run execution at the floor or field level, not just supervised it. A track record of building SOPs, checklists, dashboards, or workflows that allowed a function to scale is strongly preferred.

Compliance Knowledge

Strong working knowledge of Indian labour law and hands-on experience with statutory filings: PF, ESIC, Professional Tax, Gratuity, and Karnataka employment-related requirements.

Languages

Kannada, English, and Hindi - native or fluent proficiency in all three is required.

ROLE DETAILS

Role: HR Operations Executive

Industry: Food & Beverage / Restaurant

Department: Human Resources

Role Category: HR Operations

Education: Any Graduate (MBA/PGDM in HR preferred)

KEY SKILLS

• HR Operations & Administration
• Employee Lifecycle Management
• Employee Data Management
• Statutory Compliance (PF, ESIC, PT, Gratuity)
• SOP & Process Documentation
• Payroll Coordination
• Vendor Management
• Multi-site HR Experience