Shift Manager

·       Lead restaurant operations and ensure smooth shift execution.

·       Deliver exceptional guest experience through fast, friendly, and accurate service.

·       Drive team performance by coaching, motivating, and developing crew members.

·       Ensure compliance with food safety, hygiene, and quality standards.

·       Manage opening, shift handover, and closing procedures.

·       Create a positive, inclusive, and high-performance work environment.

·       Ensure restaurant cleanliness, readiness, and adherence to operational standards.

·       Monitor inventory levels, stock rotation, and product availability.

·       Manage cash handling, reconciliation, and operational controls.

·       Drive sales through effective execution of promotions and upselling initiatives.

·       Ensure workplace safety and compliance with company policies and statutory requirements.

·       Handle guest concerns professionally and resolve issues promptly.

·       Collaborate with the Restaurant General Manager to achieve business objectives.

·       Identify and develop future leaders within the restaurant team.

·       Strong communication, people management, and problem-solving skills.