Supervisor/Incharge

KEY RESPONSIBILITIES Shift 1: 09:00 AM – 01:00 PM Shift 2: 04:00 PM - 09:00 PM Procurement & Operations Support Procure and collect vegetables, ingredients, packaging materials, and other outlet requirements. Coordinate with vendors regarding orders, deliveries, payments, and follow-ups. Ensure timely availability of materials required for daily operations. Verify quality and quantity of purchased materials. Support outlet setup activities and operational readiness. Maintain procurement records and vendor communication. Assist the Operations & Service Executive whenever required. Ensure all required materials are available before service begins. Customer Service, Billing & Outlet Management Welcome customers and explain Muriz products and offers. Take customer orders and manage billing through the POS system. Handle cash, UPI, card, and other payment methods accurately. Ensure smooth outlet operations during service hours. Monitor stock levels and coordinate replenishment of ingredients and supplies. Maintain excellent customer interaction and service standards. Collect customer feedback and share improvement suggestions with management. Coordinate with delivery partners and online orders, if applicable. Support sales growth through customer engagement and product recommendations. Closing & Planning Complete daily sales reconciliation and cash closing. Verify and record daily financial transactions. Review inventory and identify requirements for the following day. Prepare next-day procurement and operational plans. Ensure all records, bills, and accounts are properly maintained. Coordinate shutdown of equipment and outlet operations. Ensure outlet is secure, organized, and ready for the next business day.