Technical Support Executive
Neuralbits Technologies Private LimitedFixed
₹22,000 - ₹29,000
Earning Potential
₹29,000
Fixed
₹22,000 - ₹29,000
Earning Potential
₹29,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
Benefits include: Petrol Allowance, Health Insurance, ESI (ESIC)
Job Description
Job Title: Field Support Engineer
Job Type: Field Job
Requirement: Mandatory Bike & License
Local candidates (residing in the same city for 5+ years)
Work Location: Hospitals
Work Tine- 10 am to 7 pm (Monday to Saturday)
Week Off - Sunday
Job Description: We are looking for a Field Service Executive who will be responsible for client support, training, and product demonstration inside hospitals. This role involves working closely with hospital staff to ensure smooth usage of tablets and computer-based software.
Key Responsibilities:
• Train hospital staff on product usage
• Conduct product demonstrations on tablets and computers
• Provide on-ground support and handholding to customers
• Resolve customer queries related to product functionality.
• Troubleshoot technical issues related to Wi-Fi, hardware, Android devices, etc.
• Identify and report bugs to the software team and coordinate for resolution & ETA
• Analyze customer operational challenges and explain software features & benefits accordingly
• Ensure excellent problem-solving and troubleshooting support
Eligibility & Skills Required:
• Bike/Scooter is mandatory
• Basic knowledge of tablets, computers, Android & Wi-Fi troubleshooting
• Good communication and customer-handling skills
• Willingness to work in the field and inside hospitals
Regards,
Team NeuralBIts
Bhavna Thakare
9152953233
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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