Telecaller

Role Overview:

Eaze is a sister app of lokal where Eaze is an emotional wellness platform where you can connect and talk with experienced wellness buddies, who empathize with your experiences and will help you to feel good within minutes. We're looking for a skilled individual for the role of Onboarding and Engagement Manager, to handle the recruitment, training, and onboarding of our wellness buddies and be responsible for their performance and development during their tenure with the platform. 

Key Responsibilities:

• Make outbound calls to potential and existing Wellness Buddies to inform them about products and services.

• Follow up on leads generated through various marketing campaigns.

• Maintain detailed records of host interactions and transactions.

• Achieve daily/weekly/monthly call and conversion targets.

• Provide accurate and timely information to Wellness buddies.

• Stay updated with the latest products, services, and promotional offers.

• Train & Onboarding new Wellness Buddies as per Guidelines of App. 

Requirements:

• Bachelor’s degree.

• Proven experience as a Tele Caller or in a similar role.

• Excellent verbal communication skills in Malayalam and must be fluent in English (read, write and speak).

• Ability to handle Wellness buddy rejection and remain patient.

• Basic knowledge of computer operations, CRM & Excel.

• Strong listening and negotiation skills with a positive attitude and ability to work in a team. 

Why Join Us?

We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.