Inbound Customer Service Advisor
Falcon Telesourcing Pvt LtdFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 14 Nov 2026 - 16 Nov 2026 | Time: 10.00 am - 06.30 pm...
Urgently hiring
Benefits include: PF, ESI (ESIC)
Job Description
Handle both Incoming & Outbound customer calls, understand customer queries, provide accurate information, resolve complaints and ensure a positive customer experience through professional and effective communication.
- Key ResponsibilitiesHandle inbound customer support calls and respond to customer enquiries professionally.
- Understand customer requirements and provide appropriate solutions.
- Resolve customer complaints, queries and service-related issues.
- Provide accurate information about products, services, processes and policies.
- Maintain proper call etiquette and ensure customer satisfaction.
- Record customer interactions, feedback and call dispositions accurately in CRM.
- Escalate unresolved or complex issues to the concerned supervisor or department.
- Maintain call quality, productivity and performance standards.
- Follow process guidelines, scripts and compliance requirements.
- Achieve assigned KPIs, including call quality, customer satisfaction and attendance.
"Candidates must have good conversational/communication skills in
English Kannada with Hindi
English Kannada with Malayalam
English Malayalam with Hindi
English Kannada, Tamil with Hindi
Both freshers & experienced will be considered
Looking for candidates should be willing to join immediately.
Walk-in interviews on 14th & 16th November
Falcon Telesourcing Pvt Ltd
No.180/1, 2nd Cross, 2nd Main Wilson Garden
Bangalore - 560027
Land Mark : Opp to HMG Stones
(Adjacent to Karnataka Silk Emporium)
Call : 7204618942 / 9916565334
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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