Telecalling Executive

About Garage.App

Garage.App is a technology-driven business ecosystem with operations in Bengaluru and Hyderabad, focused on building and scaling businesses through technology, strategic partnerships, affiliate networks, and market expansion. We operate in a fast-paced, high-growth startup environment where ownership, execution, communication, speed, and entrepreneurial thinking are highly valued.

As we expand our business network across India, we are strengthening our Sales, Affiliate, and Business Development teams. We are looking for Tele callers who are fluent in English and Hindi.

The Role

The Tele caller – Affiliate Acquisition will be responsible for connecting with prospective affiliates from assigned leads, creating awareness and interest in the Garage. App opportunity, and encouraging qualified prospects to register for and attend the daily Garage Opportunity Webinar.

The role involves regular and timely follow-ups, effective lead engagement, and disciplined lead management to move prospects through the initial stages of the affiliate acquisition process. The ideal candidate should have excellent verbal communication skills, confidence in speaking with prospects, a persuasive yet professional approach, and strong follow-through.

The Tele caller will play a key role in building a strong and consistent pipeline of interested and qualified affiliate prospects for the Affiliate Success and Sales teams. The ideal candidate should be confident, self-assured, target-oriented, and fluent in both English and Hindi, with the ability to communicate effectively and work with discipline in a fast-paced, high-growth startup environment.

What You will Do

Lead Calling & Outreach

•          Contact assigned leads professionally and consistently through outbound calls.

•          Introduce the Garage opportunity and create initial interest among prospective affiliates.

•          Ensure at least 95% of assigned leads are contacted.

•          Maintain a positive and professional approach across all prospect interactions.

Webinar Registration & Mobilization

•          Explain the Garage Opportunity Webinar and encourage interested prospects to register.

•          Drive webinar registrations in line with daily targets.

•          Clearly communicate webinar details, timings, and participation requirements.

•          Consistently follow up with registered prospects to maximize webinar participation.

Attendance & Follow-up

•          Send reminder calls and WhatsApp messages to registered prospects before the webinar.

•          Work towards maintaining a minimum 70% webinar attendance rate among registered prospects.

•          Follow up with prospects who do not attend and encourage them to attend the next available webinar.

•          Ensure all required follow-ups are completed within 24 hours.

Lead Qualification & Handover

•          Identify prospects who demonstrate genuine interest in the Garage affiliate opportunity.

•          Understand basic prospect requirements, interest levels, and concerns through conversations.

•          Pass qualified and highly interested prospects to the Affiliate Success/Sales team for further engagement and conversion.

•          Ensure smooth and timely handover of qualified opportunities.

CRM & Lead Management

•                 Maintain accurate and updated prospect information in the CRM.

•                 Track calls, follow-ups, webinar registrations, attendance, and lead status.

•                 Ensure 100% daily CRM update compliance.

•                 Maintain disciplined follow-up and ensure no interested prospect is missed.

Customer Experience

•          Create a strong first impression of Garage through professional and confident communication.

•          Listen actively to prospect questions and concerns and respond appropriately.

•          Maintain a positive and respectful experience throughout the initial interaction.

Key Performance Indicators (KPIs)

Target / Measurement

Leads Contacted                   ≥95% of assigned leads

Outbound Calls                      As per daily target

Webinar Registrations As per daily target

Webinar Attendance Rate      ≥70% of registered prospects

Qualified Leads Generated    As per monthly target

Follow-up Completion          100% within 24 hours 

CRM Update Compliance     100% daily

Call Quality Score                ≥90%     

Success Metrics

Success in this role will be measured by the ability to:

•             Consistently achieve daily calling and lead-contact targets.

•             Generate a strong and consistent pipeline of webinar registrations.

•             Maintain a minimum 70% attendance rate among registered webinar prospects.

•             Ensure timely and structured follow-up with every interested prospect.

•             Generate a healthy volume of qualified affiliate opportunities for the Affiliate Success/Sales team.

•             Maintain accurate and complete CRM records every day.

•             Deliver a consistently professional and positive prospect experience.

•             Contribute directly to Garage's affiliate acquisition and business growth.

Required Skills & Competencies

•             Excellent verbal communication and phone etiquette.

•             Strong persuasion, listening, and objection-handling skills.

•             Ability to confidently engage and build rapport with new prospects.

•             Strong follow-up discipline and attention to detail.

•             Target-oriented and comfortable working against defined daily and monthly goals.

•             Self-driven, consistent, and proactive in execution.

•             Basic proficiency in CRM tools, smartphones, and digital communication platforms.

•             Strong execution and follow-through.

Mandatory Requirements

•          Graduate or equivalent qualification.

•          Strong communication skills in English and Hindi.

•          Regional language proficiency will be an advantage.

•          Comfortable making regular outbound calls and speaking with new prospects throughout the day.

•          Comfortable working in a target-driven, customer-facing role.

•          Basic computer and CRM proficiency.

•          Ability to independently manage assigned leads and follow-ups.

Preferred Background

Candidates with experience in any of the following areas would be preferred:

•          Tele calling

•          Inside Sales

•          Lead Generation

•          Customer Support

•          Telesales

•          Business Development

•          Affiliate or Partner Acquisition

•          B2B Sales

•          SaaS or Startup Environment

Freshers with excellent communication skills, confidence, and a strong target-oriented mindset may also be considered.

Why This Role Matters

The Tele caller – Affiliate Acquisition plays a key role in building Garage's affiliate acquisition pipeline. This role is the first point of contact for many prospective affiliates and directly contributes to business growth by creating interest, driving webinar registrations and attendance, and identifying qualified opportunities.

By ensuring every assigned lead is contacted, followed up with, and encouraged to attend the Opportunity Webinar, the role helps Garage maintain a consistent flow of interested prospects and enables the Affiliate Success/Sales team to focus on converting qualified opportunities into active affiliates.