Telesales Executive

About COSKO

COSKO is a technology-enabled doorstep repair and service platform offering mobile and gadget repairs, Ather EV servicing, and home appliance repairs. We help customers access convenient, professional services at their doorstep. Our website, https://cosko.in/

Role Overview

We are looking for a customer-focused Sales Executive to connect with potential customers, follow up on enquiries, explain our services, and convert leads into confirmed service bookings.

The ideal candidate should have good communication skills, a persuasive approach, and the ability to handle customer enquiries professionally while achieving sales targets.

Key Responsibilities

• Approach prospective customers and follow up on incoming enquiries.
• Explain COSKO’s services, pricing, booking process, and doorstep service benefits.
• Convert enquiries and leads into confirmed service bookings.
• Follow up with interested customers and customers who have not completed their bookings.
• Maintain accurate customer details, call records, lead status, and follow-up schedules in the CRM or company system.
• Coordinate with operations and service teams to ensure smooth booking handovers.
• Handle customer questions and objections professionally.
• Meet daily and monthly targets for calls, follow-ups, conversions, and confirmed bookings.
• Maintain professional communication and a positive customer experience.

Requirements

• 1–3 years of experience in telecalling, telesales, customer support, or lead conversion preferred.
• Good verbal communication skills in English and Kannada; Hindi is an advantage.
• Strong persuasion, follow-up, and customer-handling skills.
• Comfortable making outbound calls and working with daily targets.
• Basic computer skills and familiarity with CRM systems or spreadsheets.
• A proactive attitude, discipline, and a results-oriented mindset.

Compensation & Benefits

• Fixed monthly salary based on experience and skills.
• Performance-based incentives linked to defined targets.
• Opportunity to grow with a developing service technology business.